# Lessons Delivery Manager

**Company**: British Transport Police
**Location**: City of Westminster, Greater London
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: GBP 52,040.92 per year
**Category**: Education
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/lessons-delivery-manager-114485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6b81be51-f86

## Description

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

As a Lessons Delivery Manager with BTP, you will be an expert in exploitative learning, drawing on lessons from policing activity and ensuring new practice is embedded where required. You will help drive BTP to be a successful learning organisation by sharing knowledge and experiences that others can learn from to build on a culture of continuous improvement.

**Responsibilities:**

- Champion and promote a culture of Organisational Learning.

- Act as an expert, identifying opportunities, preparing proposals, planning, hosting, and facilitating activities such as debriefs created to gather learning from experience.

- Gather and analyse observations ensuring learning from experience is converted into actual improvements and benefits to the Force.

- Produce high-quality, concise reports that draw conclusions from data and identify gaps in order to compile recommendations for consideration by senior officers and managers both within and external to BTP.

- Evaluate and validate evidence to assure remedial actions have been completed.

- Communicate lessons learned through varied mediums to share knowledge across the Force. Advise senior officers and staff on trends and themes identified and developments in policing and criminal justice that might influence future BTP policy and strategy.

**Requirements:**

- A degree qualification or equivalent knowledge and experience of UK policing.

- Experience of working in a police or similar environment.

- Experience of carrying out lessons learned or continuous improvement activity.

- Experience of delivering training.

- Strong drafting skills including editing, proof-reading, and report writing.

- Strong IT skills including working knowledge of Office365 and Viva Engage.

- Prioritisation skills to manage time and workload. The post holder must be able to evidence managing a demanding workload.

- Excellent verbal and written communication skills. The ability to communicate and negotiate effectively with a variety of audiences. The ability to synthesise and summarise complex information (including statistics) into a user-friendly format.

- Ability to work as part of a team and on own initiative. Able to liaise with internal and external contacts to establish and develop a two-way exchange of information and data.

**Benefits:**

- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.

- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.

- Bespoke benefits platform and Blue Light Card access.

- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.

- Interest-free annual rail season ticket loan after 6 months.

- Access to the Transport Benevolent Fund for health, welfare, and financial support.

- Development opportunities, including fully funded apprenticeships.

- Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London.

## Skills

### Required
- UK policing
- police environment
- lessons learned
- continuous improvement
- training delivery
- report writing
- Office365
- Viva Engage
- prioritisation
- communication
- team work

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