# Salesforce Administrator II

**Company**: Western Governors University (WGU)
**Location**: Phoenix, AZ
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $89,400.00 - $134,100.00
**Category**: Engineering
**Industry**: Education

**Apply**: https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Salt-Lake-City-UT/Salesforce-System-Administrator-II_JR-026347?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6ade390f-801

## Description

The Salesforce Administrator II leads the ongoing development and support of Salesforce platforms, public and student-facing websites, portals, and third-party software integrations.

Responsibilities:

- Configure and maintain Salesforce objects, fields, workflows, validation rules, and page layouts to meet evolving business needs.

- Manage user accounts, roles, profiles, and permissions while troubleshooting access issues.

- Ensure data integrity through audits, deduplication, and validation rules; perform imports/exports using tools like Data Loader.

- Implement and maintain security measures, including field-level security and sharing rules.

- Build and optimize reports and dashboards to provide actionable insights for stakeholders.

- Design and deploy process automation using Flow, Process Builder, and Approval Processes to reduce manual work.

- Support release management activities, including sandbox refreshes, testing, and deployment coordination.

Requirements:

- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

- 4+ years of experience as a Salesforce Administrator/Developer.

- Salesforce Administrator Certification (ADM-201) required; Advanced Admin (ADM-211) preferred.

- Strong understanding of Salesforce best practices and functionality.

- Exceptional communication skills and ability to collaborate across teams.

- Strong analytical and problem-solving skills with a focus on innovation.

Benefits:

- Comprehensive healthcare

- HSA and FSA options

- Life and disability insurance

- Legal assistance and identity protection

- Retirement savings plan

- Wellbeing programs

- Discounted WGU tuition for you and your family

- Flexible PTO and Sick time

- 11 paid holidays

- Additional paid leaves, including parental leave

## Skills

### Required
- Salesforce
- Salesforce Administrator Certification (ADM-201)
- Strong understanding of Salesforce best practices and functionality

### Nice to have
- Advanced Salesforce certifications beyond ADM-211
- Experience with ECS or related platforms

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Source: [Apply at wgu.wd5.myworkdayjobs.com](https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Salt-Lake-City-UT/Salesforce-System-Administrator-II_JR-026347?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)