# Store Manager - South London Area

**Company**: Marks & Spencer
**Location**: United Kingdom
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/128608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6a7167d5-aae

## Description

As a Store Manager, you’ll own the full operation, leading with confidence, building high performing teams, and setting the pace in a fast-changing retail environment.

You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

Responsibilities:

- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.

- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.

- Own the change agenda landing transformation initiatives with clarity, urgency and pace.

- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.

- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.

- Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.

- Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.

- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Requirements:

- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.

- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.

- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.

- Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.

- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.

- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.

Benefits:

- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

- Competitive holiday entitlement with the potential to buy extra holiday days.

- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

- A generous Defined Contribution Pension Scheme and Life Assurance.

- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.

- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.

- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.

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## Skills

### Required
- retail management
- team leadership
- change management
- data analysis
- digital adoption

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/128608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)