# Transformation Communications Manager

**Company**: Marks & Spencer
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Communications
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141237?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6a6081e1-1ac

## Description

As a Transformation Communications Manager at Marks & Spencer, you will own and deliver the communications and engagement plan for the Landmark programme, ensuring alignment with key programme achievements and business priorities.

Your responsibilities will include:

- Developing and executing a comprehensive communications plan to engage various audiences across M&S

- Crafting compelling stories that translate complex programme developments and impacts into resonant communications

- Creating engaging content across multiple channels, such as presentations, videos, briefings, Town Halls, newsletters, and leadership updates

- Collaborating with programme leaders and stakeholders to build key messages, leadership communications, and engagement activities

- Using feedback and insights to continually improve engagement and programme visibility

To succeed in this role, you will need:

- Experience in delivering communications, engagement, or change initiatives within a complex transformation or programme environment

- Excellent communication and storytelling skills, with the ability to simplify complex information for diverse audiences

- Strong business partner management skills, with the confidence to build relationships and work independently with colleagues and leaders

- Experience producing high-quality communications and presentations, including materials for senior business partners

- Proficiency in using communication platforms, collaboration tools, and programme hubs

- A proactive, organised approach with excellent attention to detail and the ability to deliver high-quality work in a fast-paced environment

In return, M&S offers a range of benefits, including:

- 20% colleague discount on M&S products and third-party brands

- Competitive holiday allowance with the option to buy more

- Discretionary bonus schemes linked to performance

- Strong pension and life assurance

- Tailored induction and training

- Exclusive perks and savings through the M&S Choices portal

- Market-leading family policies

- 24/7 wellbeing support

- One paid volunteer day per year

## Skills

### Required
- communications planning
- storytelling
- content creation
- stakeholder management
- programme management

### Nice to have
- SAP S/4HANA
- ERP transformation
- operational organisation

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141237?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)