# Leader, Account Management

**Company**: Benchling
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $157K - $220K
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/benchling/9f8ae677-37a6-4bbc-898d-8fee032b6de1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_69e8e591-5c9

## Description

Benchling is seeking an Account Management Leader with a background in Life Sciences and enterprise SaaS. This role is an exciting blend of team management and strategic leadership.

The successful candidate will be a hands-on leader who enjoys working closely with their team and with customers to drive world-class renewal rates and expansion outcomes. They must be able to think and act strategically as well as get into the details with seasoned Account Managers.

Key responsibilities include:

- Managing, mentoring, and growing a team of Account Managers

- Developing a deep understanding of Benchling's solutions and guiding the team in building strategic renewal plans

- Driving key metrics and program success, including renewal, retention, and net revenue retention targets

- Adapting and optimizing processes to ensure consistent, proactive coverage across the customer portfolio

- Serving as a senior point of contact for complex or high-stakes renewal negotiations

The ideal candidate will have:

- A Bachelor's degree in Life Sciences, Business, or a related field

- 5+ years of experience in Account Management, Renewals, Sales, or a related commercial function within SaaS

- 3+ years in a management role

- Strong understanding of Life Sciences R&D, process development, or related scientific domains

- Proven ability to lead and develop a high-performing commercial team

- Excellent negotiation and communication skills

Benchling offers a comprehensive benefits program, including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more. The compensation range for this role is $157K - $220K.

This is a hybrid role, requiring three days a week onsite at either the Boston or San Francisco office.

## Skills

### Required
- Life Sciences
- SaaS
- Account Management
- Renewals
- Sales
- Leadership
- Communication
- Negotiation
- CRM
- Customer Success Platforms
- Data Analytics
- AI-assisted Productivity Tools

### Nice to have
- Experience working with or supporting the Benchling platform
- Demonstrated ability to lead teams through complex renewal negotiations, contraction mitigation, and expansion/upsell motions

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/benchling/9f8ae677-37a6-4bbc-898d-8fee032b6de1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)