# Technical Support Engineering, Sr Engineer

**Company**: Synopsys
**Location**: Tokyo
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Ticker**: SNPS
**Wikidata**: https://www.wikidata.org/wiki/Q2303478

**Apply**: https://careers.synopsys.com/job/tokyo/technical-support-engineering-sr-engineer/44408/95590600960?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_69a9fe65-ba2

## Description

You will join the Synopsys Customer Excellence team, a global group of engineers focused on making customers successful with Synopsys simulation and analysis software.

The role involves supporting customers using Synopsys Structural products, including Workbench Mechanical, LS-Dyna, and Discovery, to solve real-world engineering problems across nonlinear, explicit dynamics, and structural analysis applications.

Key responsibilities include:

- Supporting customers and guiding them to solutions that work within their project timelines

- Diagnosing technical issues by reviewing customer models, simulation setups, and results

- Leveraging Synopsys AI-based platforms alongside engineering expertise to accelerate problem resolution and improve customer outcomes

- Creating and updating technical content, including knowledge base articles, troubleshooting guides, and workflow documentation

- Building long-term relationships with customers and becoming a trusted technical advisor

- Occasionally traveling within Japan to support onsite customer engagements, training sessions, or critical project milestones

The ideal candidate will have:

- A bachelor's, master's, or PhD in Mechanical Engineering, Chemical Engineering, or a related technical field

- At least 2 years of hands-on experience working with engineering simulation software in a professional environment

- Demonstrated experience using Synopsys Structural software or equivalent knowledge of commercial CAE packages

- Strong foundation in structural analysis, nonlinear analysis, numerical methods, and explicit dynamics

- Fluency in both English and Japanese, written and spoken

Benefits include a comprehensive range of health, wellness, and financial benefits.

## Skills

### Required
- Mechanical Engineering
- Chemical Engineering
- Synopsys Structural software
- structural analysis
- nonlinear analysis
- numerical methods
- explicit dynamics
- English
- Japanese

### Nice to have
- explicit dynamics analysis
- contact modeling
- crash simulation

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Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/tokyo/technical-support-engineering-sr-engineer/44408/95590600960?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)