# Product Manager AI

**Company**: Sedgwick
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TN/Product-Manager-Owner-AI_R71417?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_69757b7b-567

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Product Manager / Product Owner – AI, you will have end-to-end ownership of AI initiatives for a specific Line of Business or claims domain. You will partner directly with business stakeholders to define AI-enabled improvements to claims operations, cost control, and client service performance, and translate those objectives into structured, sprint-ready execution plans.

**Key Responsibilities**

- Work directly with claims leadership, operational managers, and Business Transformation Leads to understand workflow bottlenecks, leakage drivers, customer friction points, regulatory risks, and client performance commitments.

- Translate insights into clearly defined AI use cases with measurable operational objectives.

- Decompose initiatives into epics and features that reflect real-world operational workflows.

- Collaborate with AI engineers and data scientists to validate feasibility, data availability, model explainability considerations, and downstream operational impact.

- Own and continuously refine the product backlog.

- Prepare stories with detailed acceptance criteria that reflect actual claims scenarios and operational realities.

- During sprint execution, remain closely engaged with the delivery team.

- Validate that developed models, automation features, or decision-support tools function appropriately within the claims workflow.

- Communicate progress, risks, and trade-offs to LOB stakeholders transparently.

- Monitor adoption, operational metrics, and user feedback following deployment.

**Qualifications**

- 6–10 years of experience in Product Management or Business-Technology roles within insurance, claims, or managed services.

- Strong understanding of claims operations, adjuster workflows, or insurance servicing models.

- Experience working in Agile delivery environments.

- Ability to translate operational pain points into structured technical requirements.

- Strong stakeholder communication skills across business and technical audiences.

## Skills

### Required
- Agile delivery
- AI
- Product Management
- claims operations
- insurance servicing models
- stakeholder communication

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TN/Product-Manager-Owner-AI_R71417?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)