# Customer Support/ Sales Operations

**Company**: CORSAIR
**Location**: Wokingham, Berkshire
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://edix.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/8939?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6962fa15-8b1

## Description

We are seeking a Customer Support/Sales Operations representative to join our team. As the first point of contact for our B2B customers, you will be responsible for resolving operational queries and providing quality pre- and post-sales service.

Responsibilities:

- Act as the primary contact for B2B customers with operational queries or problems

- Process multiple orders with attention to detail using the EDI ordering system

- Ensure orders, shipments, and deliveries meet customer requirements and company guidelines

- Maintain accurate and up-to-date customer records in the CRM database

- Provide weekly reports to management and the sales team

- Establish and maintain effective working relationships with all departments

- Possess customer-centric skills and communicate effectively with people at all levels of the organisation

- Maintain professional internal and external relationships that align with CORSAIR's core values

Requirements:

- 2+ years of experience in Sales Operations, Customer Support, or Post Account Management

- Strong knowledge of Microsoft Office, particularly Excel (creating charts, pivot tables, vlookup, formulas)

- Well-organised with the ability to multitask and resolve inquiries efficiently across multiple accounts

- Project Management and Data Management skills

- Proactive approach to process improvements

- Ability to prioritise tasks and demonstrate attention to detail and accurate order processing

- Exceptional written and verbal communication skills

- Ability to work under pressure and meet deadlines

## Skills

### Required
- Microsoft Office
- Excel
- Project Management
- Data Management
- Customer Support

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Source: [Apply at edix.fa.us2.oraclecloud.com](https://edix.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/8939?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)