# Principal Consumer Services Product Owner **Company**: HP **Location**: Spring, Texas **Experience**: senior **Job type**: full-time **Salary**: $147,050 to $230,850 USD annually **Category**: Product Management **Industry**: Technology **Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Spring-Texas-United-States-of-America/Principal-Consumer-Services-Product-Owner_3165782-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_6950af32-2ef ## Description This role is responsible for defining, planning, and executing the platform strategy, collaborating with various teams to deliver software solutions that delight customers and enhance our Consumer & Small and Medium Business (SMB) Subscription offerings. The role plans and manages technical programs or projects, effectively steering them to meet specific roadmap and feature objectives. The role develops a comprehensive software vision and roadmap for product initiatives. **Core Responsibilities:** - Own and drive end-to-end product management for digital solutions that enable and scale subscription-based services offerings - Operate as a hybrid Technical Program Manager + Domain expert, bridging business needs, operational workflows, and technical delivery to define digital capabilities, functional components, and integration requirements - Lead cross-functional requirements discovery and refinement, converting business problems into clear, testable requirements and delivery-ready backlog artifacts managed in JIRA - Manage business expectations and executive communications to key stakeholders on the proposed roadmap and drive trade-off decisions **Product / Solution Management:** - Plays a leadership role and drives the progress of the end-to-end digital solution across subscription experiences - Translate business objectives into capabilities and features, ensuring traceability from strategy → epics → features → stories → acceptance criteria - Leads cross-functional teams through agile development process, including sprint planning, daily stand-ups, and retrospectives - Maintain alignment between product roadmap, operational readiness, and delivery sequencing across internal partner teams **Requirements Engineering & Backlog Ownership (JIRA):** - Facilitate structured requirements discovery to capture business objectives, scope boundaries, assumptions, constraints, risks, and dependencies - Create and manage high-quality JIRA artifacts (epics, features, user stories, enablers) with clear problem statements and outcomes - Ensure backlog readiness for development through grooming, prioritization, and dependency management **Cross-Functional Facilitation & Stakeholder Management:** - Plan, lead, and document business + technical workshops to converge on solution design and operational feasibility - Identify, engage, and consult subject matter experts (SMEs) to build comprehensive requirements across complex domains - Drive decision-making through trade-off analysis and clearly communicate outcomes **Solution Design & Operational Enablement:** - Partner with architects/designers to define functional decomposition, integrations, data flows, and business rules - Ensure solutions support operational execution needs, including monitoring/controls, auditability, exception management, and support readiness **Delivery Partnership & Lifecycle Support:** - Partner with engineering teams to support implementation through sprint planning inputs, scope clarifications, and change control - Coordinate with partner orgs and downstream consumers to ensure integrated outcomes **Success Measures:** - Backlog quality: requirements are clear, testable, and implementation-ready with minimal rework - Cross-team alignment: stakeholders converge on scope, priorities, and decisions efficiently - Delivery outcomes: solutions meet business intent, operational needs, and integration requirements with successful release validation/UAT support **Education & Experience Recommended:** - Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems or any other related discipline or commensurate work experience or demonstrated competence - Typically has 10+ years of work experience, preferably in product management, digital or software product development, or a related field **Pay & Benefits:** - The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity - Benefits include health insurance, dental insurance, vision insurance, long-term/short-term disability insurance, employee assistance program, flexible spending account, life insurance, generous time off policies, and more ## Skills ### Required - Agile Methodology - Automation - JIRA - New Product Development - Process Improvement - Product Management - Project Engineering - Project Management - Risk Management - Scrum (Software Development) - Software Development - Sprint Planning ### Nice to have - PMP --- Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Spring-Texas-United-States-of-America/Principal-Consumer-Services-Product-Owner_3165782-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)