# Multi Track File Handler

**Company**: Davies
**Location**: Leeds, England
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/9309fc71-5e16-444b-aff0-94b09caf0288?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6942ee1c-af9

## Description

We are seeking a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. As a Multi-Track File Handler, you will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation.

## Key Responsibilities

- Build relationships with clients, liaising with them and, where appropriate, insurers.

- Manage a mixed caseload of EL/PL predominantly multi-track cases consisting of claims typically valued between £25k - £100k.

- Assess and advise on liability and quantum.

- Devise strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate.

- Make full use of the firm's Case Management System in progressing files from receipt to closure.

- Draft pleadings, including defences and witness evidence.

- Attend court in person or by telephone, attend trials, settlement conferences, etc. as required.

- Achieve targets in terms of chargeable hours, WIP, and the collection of client MI.

- Adhere to the Davies Values.

## Skills, Knowledge & Expertise

- EL/PL multi-track file handling experience.

- Positive, confident, and enthusiastic.

- Excellent listening, verbal, and written communication skills.

- Ability to negotiate via telephone.

- Ability to prepare succinct and concise reports.

- Excellent interpersonal and client care skills.

- Excellent marketing skills.

- Excellent IT skills.

- High level of analytical skills.

- Ability to prioritise work, keep to deadlines, and work under pressure.

- Ability to win the trust and confidence of others.

- Ability to make decisions.

- Ability to anticipate problems and identify solutions.

- Ability to maintain concentration and pay attention to detail.

- Driven to achieve.

- Good advocacy skills.

- Prior knowledge, skills, and experience.

- Good IT skills.

## Benefits

- Davies Incentive Plan.

- 25 days holiday per year, which increases with level of service (opportunity to buy and sell 3 days).

- Family Cover Private Medical Insurance (Bupa).

- Simply Health Care Cash Plan.

- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing, and healthy living, and financial and legal wellbeing.

- Death in Service.

- Critical Illness Cover.

- PHI/Income Protection.

- Pension Contribution based 5% Employee / 3% Employer.

- Employee Resource Groups.

- Employee Volunteering Programme.

- Cycle to Work Scheme*.

- Tech Scheme*.

- Season Ticket Loan*.

- Gym Flex*.

- Access to Online Discount Sites.

- Discounted Gourmet Society Membership.

- Discounted Tickets for Merlin Attractions nationwide.

- Discounts at local retail outlets.

- after successfully completing probation.

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## Skills

### Required
- EL/PL multi-track file handling
- Excellent communication skills
- Analytical skills
- Negotiation skills
- Time management skills
- Client care skills
- Marketing skills
- IT skills

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/9309fc71-5e16-444b-aff0-94b09caf0288?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)