# Customer Service Representative (German)

**Company**: 3M
**Location**: Taguig, PH
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q159433

**Apply**: https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Customer-Service-Representative--German-_R01173444?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-service-representative-german-69188cd3-25b/

## Description

As a Customer Service Representative (German) with 3M Global Business Services, you'll support global B2B customers and business partners across international markets.

You'll help customers navigate the Order-to-Cash journey, including customer inquiries, order support, delivery coordination, and issue resolution.

This role offers global customer experience, cross-functional business exposure, and room to grow.

**Responsibilities**

- Support global B2B customers across inquiries, orders, deliveries, follow-ups, and issue resolution.

- Communicate with customers in German and English.

- Collaborate with global teams to improve service delivery and customer experience.

- Build experience across Order-to-Cash, supply chain, logistics, commercial operations, and shared services.

- Apply Lean, Six Sigma, analytics, automation, and AI-enabled tools to work smarter and drive improvements.

**Requirements**

- Fluent in German and proficient in English.

- At least 1 year of experience in Customer Service, Customer Support, Order Management, Supply Chain, Logistics, Shared Services, or a related field.

- Clear communication, effective problem-solving, and customer-centric approach.

- Detail-oriented, adaptable, curious, and willing to learn global business processes.

- ERP experience is an advantage but not required.

**Benefits**

- Global customer experience and cross-functional business exposure.

- Future-ready skills in communication, problem-solving, process improvement, analytics, automation, and AI-enabled ways of working.

- Respectful, collaborative culture with supportive teams.

- Career growth opportunities with a global science company.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- German
- English
- Customer Service
- Lean
- Six Sigma
- analytics
- automation
- AI

### Nice to have
- ERP

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Source: [Apply at 3m.wd1.myworkdayjobs.com](https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Customer-Service-Representative--German-_R01173444?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)