# Commercial Account Executive

**Company**: Zendesk
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $230,000.00-$344,000.00
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/San-Francisco-California-United-States-of-America/Commercial-Account-Executive_R35656?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_68f64deb-08f

## Description

Join Zendesk's Bay Area focused Sales team as a dynamic Commercial Account Executive. Drive growth by helping commercial organisations modernise their customer experience through cutting-edge AI and automation.

**Key Responsibilities:**

- Drive top-line revenue growth by acquiring new Commercial customers across the Bay Area

- Manage and nurture customer relationships to ensure maximum satisfaction, retention, and long-term success

- Promote AI adoption by showcasing Zendesk's intelligent CX platform

- Proactively identify and pursue opportunities to cross-sell and upsell AI-enabled solutions

- Leverage data insights, intent signals, and adoption analytics to target high-potential customers

- Understand and align Zendesk's products with each customer's business objectives

- Lead complex and competitive sales cycles using consultative and value-based selling

- Maintain a healthy, well-qualified pipeline and accurate forecasting

- Build trusted relationships with executive-level stakeholders

- Collaborate cross-functionally with internal teams to enhance strategy and deliver exceptional customer outcomes

**Requirements:**

- BA/BS degree or equivalent experience required

- 3+ years of B2B sales or solution engineering experience, preferably in SaaS or AI technology

- Proven track record of exceeding sales targets

- Demonstrated success navigating complex sales cycles and renewals

- Experience managing and expanding customer relationships across multiple decision-making levels

- Proven ability to sell to VP and C-level executives

- Exceptional presentation, negotiation, and closing skills

- Entrepreneurial spirit with strong collaboration skills and a passion for continuous professional growth

- Understanding of AI, automation, and CX technology trends

- Familiarity with key sales tools such as Salesforce, Outreach, and Clari

## Skills

### Required
- B2B sales
- solution engineering
- SaaS
- AI technology
- Salesforce
- Outreach
- Clari

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/San-Francisco-California-United-States-of-America/Commercial-Account-Executive_R35656?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)