# Caseworker

**Company**: International Rescue Committee (IRC)
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $20.97/hr
**Category**: Social Care
**Industry**: Non-profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Tucson-AZ-USA/Case-Coordination-Caseworker_JR00005586?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_68f08f02-6fb

## Description

The Caseworker provides trauma-informed services to refugees and other ORR qualified immigrants to support a positive integration experience and the achievement of client self-sufficiency.

**Major Responsibilities:**

- Conduct intake services with clients to assess needs and develop self-sufficiency plans and timelines in partnership with each client.

- Receive referrals for case management for ORR-eligible and TANF-eligible clients and participate in any needed case conference meetings to assure continuity of care.

- Assess client needs, create Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs), focusing on removing employment barriers, stabilizing, and obtaining and retaining employment.

- Assess and monitor client progress to support their attainment of established goals, address challenges, and ensure that available resources are utilized.

- Detail each client interaction in accordance with program requirements and input client information in database(s).

- Collaborate effectively with coworkers and partner organizations.

- Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area.

- May train and lead the activities of volunteers and interns.

- Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services.

- Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants.

- Provide comprehensive case management services, including assisting with benefits applications as appropriate.

- Guide/assist participants to establish contact and receive support services in the community based on their service plan.

- Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.

- Complete case notes in a detailed and timely fashion.

- Ensure all family data is entered into data management system in a timely manner.

- Assist with the preparation of donor funding reports and new funding proposals.

- Participate in all program meetings, staff development activities, and fully engage as a member of the team.

- Follow all IRC policies, procedures, and protocols, including adherence to the IRC Way and Child Safeguarding.

**Requirements:**

- Undergraduate degree in Social Work or a similar field strongly preferred; comparable related work experience may be substituted.

- 2+ years of case management experience in a social services environment.

- Experience working with vulnerable or under-served populations preferred.

- Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook).

- Strong organizational skills and detail-oriented.

- Public speaking and/or presentation experience preferred.

- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

- Ability and willingness to drive a 15-passenger van.

- Strong attention to detail with the ability to prioritize and manage time effectively.

- Problem solver capable of working well independently and as a part of a team.

- Proficiency in written and spoken English; bilingual ability preferred in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language used in Arizona.

**Benefits:**

- Competitive salary ($20.97/hr)

- Comprehensive and competitive benefits package, including:

- 10 paid sick leave

- 10 U.S. holidays

- 20-25 generous paid time off based on role and tenure

- Medical insurance starting at $163/month

- Dental starting at $6.50/month

- Vision starting at $5/month

- Flexible spending accounts (healthcare, dependent care, and commuter)

- 403(b) retirement savings plan with employer match (immediate vesting) and non-elective employer contribution based on age and years of service (3-year vesting)

- Disability and life insurance

- Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

## Skills

### Required
- Microsoft Office
- case management
- communication
- teamwork
- problem-solving
- organizational skills

### Nice to have
- public speaking
- presentation experience
- bilingual ability
- Spanish
- Dari
- Swahili

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Tucson-AZ-USA/Case-Coordination-Caseworker_JR00005586?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
