# Customer Experience Internship

**Company**: Hewlett Packard Enterprise
**Location**: Bucharest
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: internship
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bucharest-Ilfov-Romania/Customer-Experience-Internship_1195799?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_68c75095-9eb

## Description

Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. As a Customer Experience Intern, you will be responsible for facilitating certain segments of the day-to-day operational processes related to front-end and back-end activity in support of the organisation's business objectives.

Responsibilities:

- Support activity related to particular team processes like customer order booking, order release, renewal activation, partner/sales request management, etc.

- Support in resolving operational issues that may arise from the entire sales process flow.

- Issue reports related to the assigned operational activity and analyse the data.

- Request/share data and coordinate actions with other teams and functions as guided by the process.

- Ensure verification, functionality, business control, and compliance with audit requirements aimed at securing HPE financially.

Requirements:

- Currently enrolled in a Bachelor or Master's degree in Business/Economics.

- Good analytical and problem-solving skills.

- Strong customer service mind-set.

- Result-oriented, self-started, able to achieve goals and objectives.

- Team player, communicative, and flexible, with a quality mind-set.

- Fluent in English; any other language will be considered a plus.

- Very good MS Office skills (Excel, PowerPoint, Word, Outlook).

Benefits:

- Initial extensive onboarding to support you with adjusting into the role.

- Ongoing learning and development throughout the duration of the program.

- Be mentored by at least one senior member of the team.

- Competitive salary and great benefits.

- Great work-life balance including hybrid working and Wellness Fridays initiative.

## Skills

### Required
- Analytical skills
- Problem-solving skills
- Customer service
- MS Office

### Nice to have
- Additional languages

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bucharest-Ilfov-Romania/Customer-Experience-Internship_1195799?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
