# Assistant Manager, Ocean Operations (Gurugram)

**Company**: Flexport
**Location**: New Delhi, India
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/7953585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_681b414c-583

## Description

### About the Role

At Flexport, we believe global trade can move the human race forward. As an Assistant Manager - Ocean Operations, you will be responsible for coordinating the supply chain operations within the ISC region. Your primary goal will be to drive a first-in-class customer experience by obsessing over quality and on-time performance.

### Responsibilities

- Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately

- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery

- Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners

- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed

### Your Team

Your team will seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses. They will execute the end-to-end movement of freight within a regional network.

### Requirements

- Bachelor’s degree

- Minimum 5 years of global forwarding or related work experience

- Growth mindset - always looking for ways to improve yourself and your work

- 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged

- Strong critical thinking skills and attention to detail

- Effective communication and interpersonal abilities

- Ability to work effectively in a collaborative team environment

- Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment

- Proficient in MS Office or Google apps

## Skills

### Required
- global forwarding
- ocean freight
- import compliance
- warehousing
- critical thinking
- attention to detail
- communication
- interpersonal skills
- collaboration
- organisational skills
- prioritisation
- planning
- process improvement

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/7953585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)