# Trading Application Support Engineer

**Company**: FIC & Risk Technology
**Location**: Miami, Florida, United States of America
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://mlp.eightfold.ai/careers/job/755954367674
**Canonical**: https://yubhub.co/jobs/job_680a30ba-fa0

## Description

We are seeking a strong and enthusiastic Support Engineer to join our high-performing Fixed Income Trading Application Support Team.

The role is focused on Level 1+ support of Millennium's Rates, Credit, Mortgages, Commodities, and FX trading platforms, and monitoring systems.

### Responsibilities

- Provide Level 1+ support for Fixed Income, Commodities, and FX Trading System users.

- Build up an understanding of various trading, trade processing, and risk reporting systems, including Front-end trading, Trade Capture, Risk and Pnl, Trade Repository, and Prime Brokerage clearing.

- Troubleshoot trade-related issues and train users on various platforms.

- Support Millennium's proprietary platform for electronic and algo trading, including testing, capturing requirements, and marketing and implementing algos with our PM teams.

- Monitor and support intra-day and EOD jobs, platform performance, enhance, and support of trade processing platform.

### Qualifications

- 3-5 years front office trading support experience preferred.

- Knowledge and understanding of fixed income products (Rates, Credit, Futures, Derivatives), Commodities, and FX.

- Good team player who is able to prioritize competing demands in a fast-moving, high-pressure environment.

- Possesses a strong sense of urgency.

- Excellent written and oral communication skills.

- Detail-oriented, demonstrates thoroughness, and strong ownership of work.

- Quick thinker and problem solver, able to think on their feet and make informed decisions to resolve/mitigate issues.

- Experience with 3rd party trading systems (Bloomberg FIT/ALLQ/FXGO/CDX/IRS, Brokertec, Tradeweb, MarketAxess, Trading Technologies (TT), WebICE, CME Direct, etc.) is a plus.

- Experience with Bloomberg and/or Reuters is a plus.

- Interest in financial markets and news a plus.

- Unix shell experience a plus.

## Skills

### Required
- fixed income products
- Commodities
- FX
- trading systems
- Unix shell
- Bloomberg
- Reuters

### Nice to have
- 3rd party trading systems
- electronic and algo trading
- financial markets and news