# Commercial Account Handler

**Company**: Howden
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Preston/Commercial-Account-Handler_R0019214-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_67e721c7-00b

## Description

Howden is seeking a Commercial Account Handler to join their Consumer & Local Commercial team. The successful candidate will be responsible for building and maintaining relationships with existing clients, reviewing client's insurance needs, and acquiring new clients.

**Key Responsibilities:**

- Develop and execute ways to self-generate new business and maximise opportunities within the insurer panel.

- Maintain meticulous records of client interactions, correspondence, and documentation on Acturis.

- Produce accurate and professional documentation consistently.

- Process adjustments promptly, ensuring notification to insurers and managing premium collection and refund.

- Actively cross-sell products from other Divisions, enhancing client value and deepening business relationships.

- Establish and manage a tailored renewal strategy for each client.

- Ensure clients are correctly and adequately insured, providing expert advice.

- Support the Division in achieving targets through proactive client engagement.

- Maintain professional competence by adhering to Howden Training and Competence procedures.

- Seek and respond to client feedback, continuously improving service quality.

- Conduct market exercises to secure the most appropriate cover for clients.

- Present renewal terms to clients with clarity and precision.

- Guarantee premium collection prior to cover commencement.

**Skills & Competencies:**

- Proven ability to self-generate business and identify new opportunities.

- Strong relationship-building skills, with a focus on client retention and satisfaction.

- Excellent communication and negotiation abilities.

- Proficiency in using computers.

- Detail-oriented with a commitment to accuracy and professionalism in documentation.

- Ability to work collaboratively within a team and with various areas of the business.

- Strategic thinking with a focus on renewal strategies and retention targets.

- Commitment to ongoing professional development and compliance with regulatory standards.

**Rewards:**

- 22 days holiday (plus bank holidays), increasing through length of service.

- A set of core benefits, designed with health and financial protection in mind:

- Life Assurance up to 4x salary.

- Income protection, guaranteeing an income for up to 5 years.

- Contributory pension scheme – 4% employer contribution and 5% employee contribution.

- Access to a Healthcare Cashplan.

- Access to a host of lifestyle and financial benefits, including discounts on gym membership, salary sacrifice schemes, and access to discounted personal health policies.

## Skills

### Required
- Acturis
- client relationship management
- insurance knowledge
- communication skills
- negotiation skills

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Preston/Commercial-Account-Handler_R0019214-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)