# Customer Delivery Architect

**Company**: Cisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Eschborn-Germany/Customer-Delivery-Architect_2021341-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_67aafd5b-558

## Description

You will join Cisco Customer Experience (CX) Professional Services in Germany, partnering with enterprise and public sector organizations to design resilient, transformative technology architectures.

As a Customer Delivery Architect, you will serve as the trusted technical advisor and lead architectural authority for Cisco’s most strategic customer engagements across Germany.

Key responsibilities:

- Manage multiple high-priority projects simultaneously, working under pressure and setting priorities to ensure timely and successful delivery of solutions.

- Have regional-level impact and sphere of influence; building relationships with other technical stakeholders within the organization.

- Demonstrate deep expertise in the technology domains of Agentic AI Systems and Cloud Native architectures.

- Apply AI-driven workflows to optimize operational and administrative efficiency, enabling deeper engagement in solution design and customer interaction.

- Provide guidance, training and mentoring within and outside the team, promoting a culture of innovation, collaboration, and excellence, with a focus on advancing AI and Cloud Native literacy, responsible AI adoption, and strategic AI integration.

- Develop strong partnerships with engineers, Technical Leaders and other internal SMEs and leaders, to influence and impact quality of delivery.

- Contribute and engage in industry events such as KubeCon, and AGNTCon.

Minimum qualifications:

- Bachelor's degree + 5 years of related experience, or equivalent relevant work experience.

- CNCF Certification Kubestronaut or other equivalent Cloud Native experience.

- Practical experience with AI Systems (Training / Inference / Agents).

Preferred qualifications:

- Proven track record leading multi-domain architectural design and delivery engagements incorporating AI/ML pipelines, data platforms, or responsible AI frameworks.

- Experience maintaining code in open-source projects (preferably CNCF).

- Open-source community ambassador or equivalent experience.

- Track record of contributing to technical industry forums (e.g., KubeCon, Cloud Native Days etc..) and developing mentorship/training programs for junior technical teams.

- Site Reliability Engineering experience in production operational environments and working with observability solutions.

- Appreciation for security and GitOps based software delivery lifecycle practices.

- Fluent German language preferred.

## Skills

### Required
- Cloud Native
- Agentic AI Systems
- AI Systems
- CNCF Certification Kubestronaut

### Nice to have
- German
- open-source projects
- Site Reliability Engineering
- observability solutions
- GitOps

---

Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Eschborn-Germany/Customer-Delivery-Architect_2021341-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)