# Systems Analyst

**Company**: GDIT
**Location**: Sterling, VA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $81,349 - $103,500
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Sterling/Systems-Analyst_RQ231922?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/systems-analyst-671970b4-c43/

## Description

Join GDIT as a Systems Analyst and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

As a Systems Analyst, you will play a crucial role as the primary technical and functional support expert for enterprise applications (including the Warehouse Management System (WMS), Oracle Source-to-Pay, and Microsoft 365 services) for the supply chain team on the GSE&SC+ program.

**Key Responsibilities**

- Serve as the primary point of contact (POC) for the Warehouse Management System (WMS), providing day-to-day functional and technical support to business users.

- Perform Tier 1 troubleshooting of system, workflow, and configuration issues across multiple enterprise applications.

- Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long-term solutions.

- Manage user permissions for various enterprise applications including Azure Active Directory, on-prem Active Directory, the warehouse management system, and Appian Business Orchestration and Automation Technologies application.

- Ensure compliance with security and governance policies for identity and access management.

- Translate business requirements into technical reporting specifications and deliver accurate performance reports.

- Lead manual regression testing efforts for web applications and system enhancements.

- Validate system changes and coordinate with development teams to support release cycles and bug fixes.

- Develop and maintain PL/SQL queries for operational reporting and application management.

- Run SQL queries to investigate data issues, validate datasets, and support reporting needs.

- Develop and modify custom SQL queries to support system testing, troubleshooting, and analytics.

- Maintain and build paginated reports using Microsoft Report Builder.

- Deploy, configure, and manage reports on Power BI Report Server, including folder security, subscriptions, data source management, and scheduled refreshes.

- Ensure compliance with corporate IT quality, security, and governance standards.

- Maintain documentation for system configurations, procedures, and support runbooks.

- Document technical activities, incidents, and resolutions clearly in ServiceNow.

- Act as a liaison between program teams, development teams, and technical infrastructure groups.

- Provide training and guidance to business users on systems, processes, and IT best practices.

**Preferred Qualifications**

- Bachelor’s degree in information technology, Computer Information Systems, or a related field.

- 1+ years of experience in application support, or IT operations.

- Experience with Warehouse Management System processes and workflows. Specifically, Blue Yonder WMS application.

- Experience with Procurement applications and workflows. Specifically, Oracle Source-To-Pay application.

- Experience with Microsoft 365, Azure AD, and Active Directory.

- Progressing toward proficiency in SQL for analysis, troubleshooting, and validation.

- Experience performing manual regression testing.

- Strong understanding of IT governance, access management, and compliance standards.

- Experience with ServiceNow or similar tools.

- Excellent problem-solving skills and ability to work independently.

- Strong communication and documentation skills.

**Benefits**

- Comprehensive benefits and wellness packages.

- 401K with company match.

- Competitive pay and paid time off.

- Full flex work weeks where possible.

- Paid parental, military, bereavement, and jury duty leave.

- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

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## Skills

### Required
- Business Software
- Information Systems
- Information Technology (IT)
- Problem Solving
- Troubleshooting
- PL/SQL
- SQL
- Microsoft 365
- Azure AD
- Active Directory

### Nice to have
- Blue Yonder WMS
- Oracle Source-To-Pay
- ServiceNow
- Microsoft Report Builder
- Power BI Report Server

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Sterling/Systems-Analyst_RQ231922?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)