# FR - Responsable Restauration (H/F/X)

**Company**: Accor
**Location**: Saint-Gervais-les-Bains, Auvergne-Rhône-Alpes
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000145517139-fr-responsable-restauration-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_67040abe-048

## Description

We are seeking a Restaurant Manager to join our team at the Saint-Gervais Hotel & Spa – Handwritten Collection in Saint-Gervais-les-Bains, Auvergne-Rhône-Alpes, France.

As Restaurant Manager, you will oversee all activities related to food and beverage services, including restaurant, bar, room service, breakfast, and banquets. You will work closely with the Head Chef to ensure the department's profitability by maximizing revenue and optimizing costs. Your goal will be to guarantee customer satisfaction and high operational performance while maintaining a motivated and well-performing team.

Key Responsibilities:

- Supervise all food and beverage services and ensure their smooth operation.

- Develop budgets and adapt resource organization based on activity forecasts and commercial strategy.

- Analyze customer expectations and needs to adjust offerings and continuously improve the customer experience.

- Ensure customer and employee satisfaction while maintaining competitiveness and department profitability.

- Handle complex customer situations and implement corrective and preventive actions.

- Participate in inventories and monitor accounting procedures.

- Embbody and promote the Heartist spirit in all interactions with customers and employees.

Management and Leadership:

- Create a motivating and inclusive work environment.

- Apply and enforce internal policies, procedures, and standards.

- Drive activity to achieve objectives.

- Identify and manage performance issues within operational teams.

- Participate in meetings with department heads and contribute to their preparation and success.

- Recruit, train, and develop team members.

- Communicate effectively with the team and promote information sharing.

- Inspire teams through exemplary behavior and maintain a professional image.

- Adopt collaborative and empowering management.

- Monitor compliance with Accor charters and legal obligations.

- Promote the food and beverage department on social media.

Performance Management:

- Achieve department financial targets.

- Develop sales and identify opportunities to optimize revenue.

- Monitor invoicing and receipts.

- Participate in inventories and track consumption and costs.

- Prioritize using Accor-referenced suppliers.

- Analyze performance indicators and implement improvement actions.

Hygiene, Safety, and Social Responsibility:

- Ensure compliance with local hygiene, health, and safety regulations.

- Maintain workspace cleanliness and equipment functionality.

- Know and enforce safety and fire evacuation procedures.

- Respect and promote the establishment's environmental policy.

- Participate in the Clef Verte labelling process.

Profile:

- At least 5 years of experience in managing a food and beverage service, preferably in a hotel or similar environment.

- Strong team management and initiative-taking abilities.

- Excellent operational management, budgeting, and forecasting skills.

- Solid competencies in offer design, marketing, and sales development.

- High level of customer service and communication skills.

- Ability to lead, train, and develop team members.

- Strong analytical skills and ability to drive performance using key indicators.

- Natural leadership, collective sense, and taste for the field.

Why Join Us? Joining the Saint-Gervais Hotel & Spa – Handwritten Collection means becoming part of a dynamic team and contributing to an innovative mountain hotel project. You will work in an exceptional setting in the heart of the Alps and actively participate in developing a quality Italian restaurant offer within an international hotel group.

## Skills

### Required
- Team Management
- Operational Management
- Budgeting
- Forecasting
- Customer Service
- Communication
- Leadership
- Analytical Skills

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