# Customer Success Manager

**Company**: Okta
**Location**: Paris
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: €71,000 - €98,000
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8050718?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_66e5b003-3e3

## Description

We're seeking a Customer Success Manager to join our EMEA team, covering Italian and French accounts. As a CSM, you will drive customer adoption, expansion, and retention of Okta's identity solutions.

Responsibilities:

- Develop and execute success plans to accelerate customer adoption and value

- Manage a portfolio of customers, mitigating churn risk and identifying growth opportunities

- Collaborate with cross-functional teams to address customer needs and goals

- Build strong relationships with customers and internal stakeholders

- Drive consumption and adoption of Okta's products through proactive tracking and best practices

Requirements:

- Fluent French and Italian

- Experience in customer success management, preferably with technical platforms

- Customer-centric and proactive approach

- Ability to operate in a fast-paced environment and manage multiple customers and projects

- Strong oral, written, and presentation skills

Benefits:

- Annual On Target Compensation (OTE) range: €71,000 - €98,000

- Comprehensive healthcare coverage and financial benefits, including paid time off and parental leave

- Equity (where applicable)

## Skills

### Required
- customer success management
- technical platforms
- fluent French
- fluent Italian
- proactive approach

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8050718?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)