# Sr. Manager, Merchant Launch

**Company**: ShipMonk
**Location**: Las Vegas, Nevada
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Other

**Apply**: https://job-boards.greenhouse.io/shipmonk/jobs/4959153101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_66a2ece4-6e6

## Description

ShipMonk is seeking a highly skilled and experienced Senior Manager to join the Launch Operations team. As a member of the Launch Operations team, this role will play a pivotal role in the planning and execution of high-impact, high-visibility projects and initiatives, while driving operational excellence across fulfillment centers.

Responsibilities:

- Support the analysis of merchant attributes and SKU profiles to determine effective solutions

- Own the successful design, execution, and oversight of merchant launches, ensuring all operational aspects are thoroughly planned and executed

- Coordinate with cross-functional teams to ensure all merchant launch requirements are met and any issues are promptly addressed

- Engage directly with prospective merchants on operations requirements and solutions to drive sales

- Define, track, and analyze metrics related to the launch of new merchants

- Develop and support the implementation of new service offerings

- Train and support Operations teams on new merchant solutions and service offerings, ensuring a smooth transition and effective utilization

- Develop and implement user-friendly workflows using tools such as Asana, Slack, Salesforce, and Google-based applications to streamline processes

- Design and maintain dashboards and reporting tools to provide actionable insights and support data-driven decision-making

- Provide on-site support and leadership development, ensuring team members are well-trained and equipped to meet operational challenges of the launch

- Mentor and coach team members to build leadership capabilities and foster a culture of continuous improvement

Requirements:

- Bachelor's degree in supply chain management, logistics, business administration, or a related field

- Minimum of 5 years of experience in e-commerce fulfillment operations, inventory management, and process optimization, preferably in a fulfillment center or distribution environment

- Strong leadership and team management skills with a proven track record of driving results

- Excellent analytical and problem-solving abilities with a detail-oriented mindset

- Ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Metabase, Tableau, etc.

- Proficiency in inventory management systems and software, such as ERP systems and warehouse management systems

- Strong understanding of inventory control best practices, lean principles, and continuous improvement methodologies

- Strong communication and interpersonal skills with the ability to collaborate effectively across departments and levels of the organization

- Lean program leadership and/or certification(s) preferred

- Preferred experience in Wholesale/B2B fulfillment

- Ability to travel up to 15-25%

## Skills

### Required
- supply chain management
- logistics
- business administration
- inventory management
- process optimization
- leadership
- team management
- analytical tools
- MS Excel
- Google Sheets
- Metabase
- Tableau
- ERP systems
- warehouse management systems

### Nice to have
- Lean program leadership
- Wholesale/B2B fulfillment

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/shipmonk/jobs/4959153101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)