# Café Ambassador

**Company**: Capital One
**Location**: Irvine, CA
**Job type**: full-time
**Salary**: $52,624 - $57,408
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Irvine-CA/Caf-Ambassador---Irvine-Spectrum_R1004064-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6673851a-0f0

## Description

As a Café Ambassador at Capital One, you will be the face of the company's mission to change banking for good. You will act as a high-end service specialist and a guide to digital banking, building a community and bringing Capital One's mission to life within a vibrant, modern community hub.

**Responsibilities:**

- Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop.

- Serve as a Brand Advocate: Share the value of Capital One's products and services through genuine conversation rather than transactions.

- Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease.

- Facilitate Purposeful Impact: Host and support local events that promote financial health.

- Advocate & Problem-Solve: Advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements.

- Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome.

- Stay Agile & Engaged: Move throughout the Café, connecting with the community and supporting the flow of the guest experience.

**Benefits:**

- Comprehensive benefits package, including medical, dental, vision, and prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

- Custom beverage while working

- And more!

**Requirements:**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

**Preferred Qualifications:**

- Associate's degree

- 2+ years of banking experience

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

## Skills

### Required
- Customer Service
- Retail
- Sales
- Digital Banking

### Nice to have
- G-Suite
- Written and Oral Communication

---

Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Irvine-CA/Caf-Ambassador---Irvine-Spectrum_R1004064-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)