# People Solutions Partner

**Company**: Adyen
**Location**: Singapore
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/adyen/jobs/8266453?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6657d757-074

## Description

At Adyen, a leading financial technology platform, we're seeking a People Solutions Partner to join our People Operations team in Singapore.

As a People Solutions Partner, you will transform manual workflows into intelligent, tech-forward processes, maximizing self-service capabilities across the employee lifecycle, and bridging the gap between daily operations and core HR systems.

**Responsibilities**

- Audit daily People Operations workflows to identify manual friction points and design, test, and ship specialized AI protocols, automated routing, and self-healing pipelines to eliminate predictable patterns and minimize process exceptions.

- Build, prototype, and deploy solutions independently using AI-assisted coding tools, low-code/no-code platforms, and basic scripting.

- Structure and maintain internal HR knowledge, power automated search, conversational assistants, and triage systems enabling employees and managers to resolve inquiries quickly.

- Act as the operational liaison between People Operations and core People Technology teams, translating business needs into clear technical requirements, workflow maps, and API/webhook integrations.

- Redesign core lifecycle processes to scale operations, define and track key efficiency metrics, and build automated data pipelines and dashboards.

- Establish guardrails around employee data security, privacy, and algorithmic fairness.

- Enable the Team by building playbooks, documentation, and enablement frameworks for the broader People team on how to effectively leverage Generative AI, prompt engineering, and low-code tools.

**Requirements**

- 5+ years of experience building, scaling, or optimizing internal platforms at a high-growth global company.

- User-Centric & UX/UI Empathy: Strong human-centered design mindset, experience conducting internal user research, designing intuitive employee-facing interfaces, and driving change management and user adoption.

- Demonstrated experience designing and deploying AI-driven workflows, generative AI models, prompt engineering, and agentic workflows.

- Deep operational familiarity with core HR platforms from a super-user/administrator perspective.

- Ability to break down complex, cross-functional HR processes into structured, event-driven system logic with explicit automated triggers and exception-handling mechanisms.

- Excellent capability to translate complex AI concepts and architectural constraints into clear operational requirements.

- Entrepreneurial builder mindset who thrives in rapid growth and ambiguity.

**What's Next?** Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.

## Skills

### Required
- AI-assisted coding tools
- low-code/no-code platforms
- basic scripting
- HR platforms
- User-Centric design
- UX/UI Empathy
- Generative AI models
- prompt engineering
- agentic workflows

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/adyen/jobs/8266453?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)