# Team Leader - Operations

**Company**: Victoria's Secret
**Location**: London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: £15.22 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/N133590?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/team-leader-operations-66435315-fda/

## Description

As a Team Leader at Victoria's Secret, you'll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

Your role will involve:

- Delivering an exceptional customer experience to all customers

- Providing expert advice on bra fitting and helping customers find the perfect product

- Owning the merchandising and presentation of products in-store

- Leading by example and energising the team

- Supporting the management team to achieve key KPIs across the store

- Maintaining store standards and adhering to health and safety procedures

- Carrying out opening and closing activities, including key holder duties

- Supporting new product launches and floor set moves

To be successful in this role, you'll need:

- A passion for retail and delivering exceptional customer experiences

- Keenness to learn and develop your customer service skills and product knowledge

- Ability to build valued relationships with your team and customers

- Flexibility and willingness to collaborate with others

- Energy and enthusiasm for working in a busy environment

Benefits of working with Victoria's Secret include:

- Flexible working schedules

- 25% off a wide selection of styles at Victoria's Secret, Next, and Gap

- Exclusive offers from over 3,500 retailers

- Incentives and competitions with amazing prizes

- Access to free financial, health, and wellbeing services

- Learning and development opportunities

- Core benefits such as pension contributions and life assurance

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- customer service
- product knowledge
- merchandising
- team leadership
- health and safety procedures

---

Source: [Apply at ekeq.fa.em2.oraclecloud.com](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/N133590?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)