# Commercial Business Manager

**Company**: Ford of Canada
**Location**: Quebec
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Sales
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/62125
**Canonical**: https://yubhub.co/jobs/job_662e27ec-c14

## Description

Ford Pro is a global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products and services for every vocation, backed by technology and engineered to maximize uptime. The Commercial Business Manager (CBM) is the primary interface between Ford Commercial Vehicle Centre (CVC) dealerships and Ford of Canada Headquarters, supporting CVC Program Goals and Business Objectives (Vehicle Sales and Parts & Service).

The CBM will work with CVC dealers to achieve Ford Pro vehicle sales & share objectives by vehicle line. They will also work with CVC dealers and facing Ford personnel to implement our Ford Pro “One-Stop Shop” strategy with commercial customers to grow Commercial Vehicle (CV) related products and services – Ford Telematics & Data Solutions, Ford Pro Charging, Ford Pro FinSimple Products, Ford Pro Service and Ford Pro Vehicle Upfitting.

The CBM will provide dealer regular updates on key information and Ford Pro related news. They will utilize key market share and competitive data to inform dealers and develop robust sales plans. They will work with CVC dealers to efficiently utilize CVC benefits and standards.

The CBM will provide consultation on Medium Truck products and assist in allocation and wholesale process to encourage dealer emphasis in that segment. They will monitor and reinforce performance and execution of CVC uptime initiatives for commercial customers with Service Managers and Parts Managers including the following:

Mobile Service & Extended Service Hours Medium Duty Service Capability, Ford Fleet Care, Ford Pro Parts Rewards

The CBM will support local converter pool companies (Mobility, Body & Equipment, Emergency, Parcel Delivery, Personal Use, etc) to promote Ford products. They will develop, maintain, and foster relationships between pool companies and CVC dealers.

The CBM will conduct Advance Product Meetings, Dealer Training Sessions, and Grass Roots events to train/inform dealer personnel and effectively launch new CV products & services. They will partner with facing Ford Pro FinSimple BDM for joint contacts and dealer/account support.

The CBM will communicate with Regional Sales Office personnel on a regular basis and attend Regional Staff Meetings to keep Regional personnel informed on Ford Pro sales/share and relevant CVC dealer related items.

## Skills

### Required
- Business Development
- Sales Strategy
- Market Analysis
- Data Analysis
- Communication
- Customer Service
- Time Management
- Teamwork
- Problem-Solving