# Data Scientist

**Company**: Ford
**Location**: Chennai, Tamil Nadu
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/67219?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_661137a2-a32

## Description

This role is pivotal in understanding customer behavior and translating business challenges into intelligent analytical solutions.

The ideal candidate will combine deep expertise in predictive modelling, AI/ML, and conversational AI with strong business engagement skills to deliver impactful, technology-driven solutions that enhance customer experience and drive business growth.

## Responsibilities

- Collaborate closely with business stakeholders to deeply understand business challenges, define key performance indicators (KPIs), and translate complex customer-focused questions into clear, actionable analytical requirements.

- Conduct in-depth analysis of customer behavioral data to identify trends, patterns, and opportunities.

- Design, develop, and deploy propensity models using advanced statistical and machine learning techniques.

- Lead the design, development, and continuous improvement of AI-powered chatbot solutions to enhance customer engagement and automate customer interactions.

- Build, maintain, and optimize interactive dashboards and reports using BI tools to visualize customer performance metrics.

- Continuously identify opportunities to enhance data collection, processing, analysis, and insight delivery workflows.

- Work seamlessly with data engineers, IT, marketing, and product teams to ensure data consistency, integrate analytical solutions, and drive data-driven decision-making across the organization.

## Qualifications

- MBA/Masters in a quantitative discipline like Mathematics/Statistics/Operations Research/Computer Science/Economics/Engineering or B-Tech in any related engineering discipline

- 3+ years of experience in the Marketing Analytics domain with a strong foundation in analytical thinking and problem-solving.

- Proven technical expertise in AI/ML modelling, including propensity and predictive modelling, along with hands-on experience in LLM-based Chatbot Development and Conversational AI.

- Proficient in Python and SQL, experienced in working with GCP and BigQuery, and capable of building dashboards using Power BI or Qlik Sense.

- Strong understanding of Digital Marketing and Customer Analytics, combined with data handling and ETL processes.

## Skills

### Required
- Python
- SQL
- GCP
- BigQuery
- Power BI
- Qlik Sense
- AI/ML
- Conversational AI
- LLM-based Chatbot Development

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/67219?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)