# General Merchandise Team Leader

**Company**: Target
**Location**: Cerritos, CA
**Job type**: full-time
**Salary**: $24.75 - $26.75 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/11525-South-St-CerritosCA-90703-6627/General-Merchandise-Team-Leader_R0000480665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/general-merchandise-team-leader-66025ace-9bd/

## Description

The General Merchandise Team Leader is a key role at Target, responsible for leading a team to deliver exceptional guest experiences and drive sales growth.

The starting pay range for this position per hour is $24.75 - $26.75, with a full pay range of $24.75 - $42.05 per hour.

**Responsibilities**

- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments

- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution

- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement

- Educate team on how operational procedures affect inventory management, store profitability, and product availability

- Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve

- Be an expert of operations, accuracy, process and efficiency

- Assign daily tasks to team members based on planned workload and guest traffic patterns

- Establish clear goals and expectations and hold team members accountable to expectations

- Help with efficient delivery to guests by leading pick, pack and ship fulfilment work accurately

- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced and signed on the sales floor

- Stay informed about relevant trends and products to educate team members

- Evaluate candidates for open positions and develop a guest-centric team

- Identify team members for future leader positions and utilise growth development to build a talent pool within the department

- Support guest services such as back-up cashier, digital fulfilment processes while maintaining a compliance culture

- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

- Demonstrate a culture of ethical conduct, following all Target policies and safety procedures

- Lead and demonstrate a safety culture through modelling and recognising safe behaviours

- Model the execution of physical security processes to enhance the in-store security culture

**Requirements**

- High school diploma or equivalent

- Age 18 or older

- Previous retail experience preferred, but not required

- Lead and hold others accountable

- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

- Work independently and as part of a team

- Manage workload and prioritise tasks independently

- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

- Welcoming and helpful attitude toward all guests and other team members

- Effective communication skills

**Physical Demands**

- Access all areas of the building to respond to guest or team member issues

- Interpret instructions, reports and information

- Accurately handle cash register operations as needed

- Climb up and down ladders

- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others

- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties

- Ability to remain mobile for the duration of a scheduled shift

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## Skills

### Required
- Communication
- Leadership
- Time Management
- Teamwork
- Problem-solving

### Nice to have
- Retail experience
- Inventory management
- Sales forecasting

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/11525-South-St-CerritosCA-90703-6627/General-Merchandise-Team-Leader_R0000480665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
