# People Operations Specialist, Singapore (6 Month Contract)

**Company**: Cloudflare
**Location**: Singapore
**Work arrangement**: hybrid
**Job type**: contract
**Category**: HR
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8161038?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_65b65c92-197

## Description

We are seeking a People Operations Specialist for a 6-month contract to support day-to-day HR operations with a strong emphasis on process automation, AI-assisted workflows, and scalable service delivery.

Partnering closely with People Operations Manager, Specialists and cross-functional teams, you will execute core administrative tasks while actively identifying, testing, and implementing efficiency gains to reduce manual effort and improve data quality across the team.

### Core Operations & Service Delivery

- Support end-to-end employee lifecycle processes, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.

- Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.

- Collaborate with internal stakeholders across the regions to ensure consistent and timely execution of HR processes.

### Automation & Continuous Improvement

- Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.

- Assist in testing, validating, and refining new automation opportunities and AI-driven solutions.

- Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives.

### Process Standardization & Knowledge Management

- Standardize and maintain SOPs, knowledge base content, templates, and onboarding checklists.

- Develop self-service resources and clear communications that enhance the overall employee experience.

### Requirements

- Relevant experience in HR operations, shared services, or similar administrative support roles.

- Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.

- Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.

- Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.

- Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.

- Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.

- Familiarity with Workday or Zendesk would be an advantage.

## Skills

### Required
- HR operations
- process automation
- AI-assisted workflows
- data analysis
- Excel
- Google Sheets
- communication
- problem-solving

### Nice to have
- Workday
- Zendesk

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8161038?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)