# Junior Order Entry Analyst (Customer Service)

**Company**: Diageo
**Location**: Sao Paulo
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Manufacturing

**Apply**: https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Sao-Paulo-Brazil/Analista-Jnior-de-Entrada-de-Pedidos--Customer-Service----So-Paulo-SP_JR1130963?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_659b96f3-736

## Description

We are seeking a Junior Order Entry Analyst to join our Commercial Experience team. As a Junior Order Entry Analyst, you will play a crucial role in ensuring operational excellence and customer experience by accurately and efficiently processing orders.

**Responsibilities:**

- Process orders in company systems

- Monitor and track order flow until completion

- Validate order information, including volumes, prices, and payment terms

- Collaborate with Commercial teams and support areas to obtain and correct necessary information

- Identify and resolve operational issues

- Develop controls, reports, and analyses to inform area decisions

- Support continuous improvement and automation initiatives

- Ensure adherence to procedures, policies, and service levels

- Contribute to achieving Customer Service area targets

**Requirements:**

- Bachelor's degree or higher, completed or in progress

- Intermediate or advanced Excel skills

- Strong analytical and detail-oriented mindset

- Organizational skills and ability to work in high-volume environment

- Effective communication and interpersonal skills

- Collaborative and problem-solving oriented profile

**Preferred Qualifications:**

- Previous experience in Customer Service, Order Administration, or related areas

- SAP knowledge

- Experience with EDI

- Familiarity with VBA, Python, or process automation

- Experience in consumer goods, industry, or high-volume order environments

**What We Offer:**

- Dynamic, collaborative, and inclusive work environment

- Opportunities for professional growth and development

- Exposure to continuous improvement projects and process transformation

- Interaction with experienced professionals and various business areas

- Career development opportunities in a global, recognized company

**Our Culture:** At Diageo, we value diversity and inclusion. We want everyone to feel they belong, contribute, and reach their full potential. Join our team and make a difference.

## Skills

### Required
- Excel
- analytical skills
- communication skills
- organisational skills
- problem-solving skills

### Nice to have
- SAP
- EDI
- VBA
- Python
- process automation

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Source: [Apply at diageo.wd3.myworkdayjobs.com](https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Sao-Paulo-Brazil/Analista-Jnior-de-Entrada-de-Pedidos--Customer-Service----So-Paulo-SP_JR1130963?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)