# Customer Consultant

**Company**: Postbank Filialvertrieb AG
**Location**: Konstanz, Marktstätte 4 (PB)
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Konstanz-Marktsttte-4-PB/Kundenberater--d-m-w--Filialvertrieb_R0444507-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6586fabc-854

## Description

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Konstanz. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services.

**Your Responsibilities:**

- Provide customer-centric advice on financial products and services

- Build sustainable customer relationships through personal conversations and telephone contact

- Take responsibility for customer care in your branch

- Collaborate closely with your branch team

- Organize your workday independently and be a competent contact person for customers on financial matters

**Your Profile:**

- Sales talent with a passion for working with people from diverse backgrounds

- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales

- Lateral entrants with a passion for working with people are welcome

- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions

- Strong interest in financial topics and economic interrelationships

- Proven effective use of AI tools to increase productivity, optimize processes, and solve business problems, as well as responsible handling of data and AI results

**Your Benefits:**

- Secure, permanent, and responsible job in a motivated and helpful team

- Good salary, Christmas and holiday pay, and attractive performance-related remuneration

- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance

- Part-time employment possible by agreement

- We are certified by berufundfamilie gGmbH for our family-friendly personnel policy

- Clear career paths and diverse development opportunities - for example, as a specialist or manager

**What We Offer:** We offer a broad range of benefits that cover all your professional and personal needs.

- Emotional balance: Offers such as counseling in difficult life situations and mental health promotion

- Physical fitness: Offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle counseling

- Social networking: Offers such as support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation

- Financial security: Offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket

## Skills

### Required
- Financial products
- Customer consulting
- Sales
- AI tools
- Data analysis
- Communication skills
- Teamwork

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Konstanz-Marktsttte-4-PB/Kundenberater--d-m-w--Filialvertrieb_R0444507-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)