# Fulltime Klantenservice Medewerker (32 of 40 uur)

**Company**: Coolblue
**Location**: Rotterdam, ZH
**Job type**: full-time
**Salary**: €14.71 per hour
**Category**: Customer Service

**Apply**: https://jobs.smartrecruiters.com/Coolblue/744000101572505-fulltime-klantenservice-medewerker-32-of-40-uur-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_656eb8d5-fa8

## Description

As a full-time customer service employee at Coolblue, you will work with customers to find solutions to their problems.

Your tasks will include:

- Listening carefully to customers and asking the right questions to find the best solution

- Working via chat and phone, communicating effectively and multitasking

- Handling difficult customer questions and resistance

In return, you will receive:

- A salary of €14.71 per hour

- A monthly allowance of up to €45 for a fast internet connection and coffee

- 8% holiday pay, pension build-up, and 29 days of holiday leave per year for full-time employees

- A great working atmosphere, with regular team events and activities

- A top-notch home workspace, including a desk chair, laptop, monitor, and blue lights

- Flexible shifts of 4-8 hours per day, with at least two day shifts per week

- Guidance and support on the job, with plenty of opportunities for development and growth

- A job with prospects for advancement, such as team leader, back-office specialist, or other roles within Coolblue

Requirements:

- Fluent Dutch speaking and writing skills

- At least 18 years old

- Availability for 24, 28, 32, or 40 hours per week, with at least two days between 14:00 and 18:00

- Availability every other Friday afternoon or Saturday

- Ability to be at Rotterdam Centraal within 90 minutes, for occasional office work

- Willingness to participate in the full-time induction programme, Monday to Friday, 09:00-17:30

## Skills

### Required
- Dutch

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Coolblue/744000101572505-fulltime-klantenservice-medewerker-32-of-40-uur-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)