# Principal Software Engineer - Customer Platforms **Company**: Marks & Spencer **Location**: London **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Engineering **Industry**: Retail **Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/121537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_654d6075-366 ## Description As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. We are seeking a passionate Principal Software Engineer to join us working across our Customer Platform team at M&S, where you will be a driving force behind the modernisation of mission-critical systems for M&S, as we scale. **Responsibilities:** - Lead technical excellence from design to operations and launch of core product features or strategic programmes - Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well as teams' setup - Champion Communities of Practice to help establish engineering excellence at M&S - Lead by example via contributions to our engineering ecosystem - Pioneer and promote methodologies like clean code and clean architecture - Advocate for engineering productivity, delivery quality and operational excellence through a continuous ecosystem - Drive DevOps practices to automate the Product development life cycle and ownership demeanour - Partner with both Engineering, Technology and Product leadership to ensure strategies align - Develop the best and mentor other senior engineering roles across the entire landscape - Promote effective innovation across all of engineering - Advocate and strategize for continuous industrialisation and product-minded tech capabilities - Inspire ideas to foster purpose and mastery to engineering teams, leading them towards autonomy and maturity - Amplify engineering teams by efficiently unblocking them with direction, leading upward, and establishing alignment - Raise the profile of MS Tech through public content and contribution/creation into open-source technology - Support recruitment, onboarding and internal and external brand outreach activities **Requirements:** - Significant track record of strategic and innovative thinking, as well as execution and implementation - Specialist in clean code and implementation of design patterns for common problems - Depth of knowledge in Information Security, you can design, quality review and quality assure solutions and services with security controls embedded - Confident driving system design conversations, building systems characterised by high levels of risk, impact, and business or technical complexity - Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements - Experience of using a variety of methods of prototyping - Strong ability to influence industry-based models for the development of new technology applications - Strong understanding of quality assurance, testing quadrants and the testing pyramid, and how to apply them - Ability to lead senior engineers and technical customers to a desired outcome, without prescribing it - Authoritative skills at cloud computing (network, security, serverless, Kubernetes etc) and automation - Experience with implementation of Observability and Reliability using market technologies (e.g.: New Relic) - Good experience with Performance Engineering (load testing, derivations, tuning, core web vitals, page speed etc.) - Expertise in reliability testing - Able to influence people at senior levels and from the highly technical to non-technical **Nice to Have:** - Previous software engineering community leadership experience - Professional presentation delivery at internal and external events - An ambition to be an open-source contributor, technology writer or speaker - Advocate and experience of Continuous Integration and Continuous Delivery - Advanced experience of DevOps: you build it, you run it - Cares about the business and the bigger picture with significant prior examples - Excellent communication skills, both written and spoken and able to adjust for different audiences - A senior leadership mentality that is willing to take ownership - Demonstrable entrepreneurship in previous organisation(s) **Benefits:** - 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation - Competitive holiday allowance with the option to buy more - Discretionary bonus schemes linked to your performance and ours - Strong pension and life assurance to help plan for the future - Tailored induction and training to support your development from day one - Exclusive perks and savings through our M&S Choices portal - Market-leading family policies, including parental, adoption and neonatal leave - 24/7 wellbeing support, including virtual GP access and mental health services - One paid volunteer day a year to support a cause that matters to you ## Skills ### Required - clean code - design patterns - Information Security - cloud computing - Kubernetes - DevOps - Observability - Reliability - Performance Engineering - reliability testing ### Nice to have - Previous software engineering community leadership experience - Professional presentation delivery - open-source contributor - Continuous Integration - Continuous Delivery - Advanced experience of DevOps --- Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/121537?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)