# Director, Strategy & Business Operations

**Company**: Visa
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $178,300 to $285,600 USD per year
**Category**: Operations
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Foster-City-CA/Director--Strategy---Business-Operations_REF087861W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_654d583f-706

## Description

The Director, Strategy & Business Operations will serve as a trusted advisor and strategic partner to the SVP, Platform Products. This role combines strategic planning, business operations, executive communications, and cross-functional execution.

**Strategic Planning & Execution**

- Partner with the SVP and Platform Products Leadership Team to develop, refine, and communicate the organisation’s strategy and priorities.

- Ensure strategic priorities are clearly linked to evidenced client needs, business outcomes, and Visa’s enterprise objectives.

- Translate strategy into a focused set of outcomes, measures, and actions, with clear ownership and follow-through.

- Support annual planning, quarterly business reviews, OKR development and review, and investment prioritization.

**Strategy Deep Dives**

- Design and facilitate structured deep dives on the organisation’s most important strategic initiatives.

- Partner with initiative owners to define the questions to resolve, assemble relevant facts, and develop clear options and recommendations.

- Ensure reviews focus on client and business outcomes, strategic choices, execution confidence, dependencies, and decisions rather than activity reporting.

- Synthesize discussions into clear decisions, actions, owners, and follow-up.

**Executive Updates & Communications**

- Establish a regular cadence of concise executive updates covering progress against outcomes, material risks, key decisions, and areas requiring intervention.

- Develop high-quality narratives, briefing materials, and presentations for senior leadership forums, business reviews, town halls, and other critical organisational moments.

- Translate complex product, platform, and technology topics into clear, decision-oriented communications for varied audiences.

- Support leadership messaging that strengthens organisational clarity, alignment, and engagement.

**Business Management & Operating Rhythm**

- Lead key business management cadences, including strategy reviews, quarterly business reviews, OKR reviews, leadership meetings, off-sites, and planning processes.

- Coordinate with Finance and People partners on workforce planning, budget management, organisational priorities, and performance measures.

- Organize and prioritize critical information, issues, and data to support timely leadership decisions.

- Drive follow-through on leadership decisions and time-sensitive deliverables, ensuring clear ownership and completion.

- Continuously simplify processes, eliminate low-value activity, and improve organisational effectiveness.

**AI-Enabled Ways of Working**

- Identify and apply AI-enabled tools and practices that improve strategy development, synthesis, planning, reporting, and executive communications.

- Help initiative owners and leadership teams adopt practical new ways of working that increase productivity and decision quality.

- Partner across Product and Technology to share effective practices and demonstrate measurable value from adoption.

**Cross-Functional Partnership**

- Build strong working relationships across Product, Technology, Design, Finance, People, regional teams, and other Visa functions.

- Bring together the right stakeholders to resolve cross-functional issues and maintain alignment on strategic priorities.

- Act as a trusted point of coordination for matters requiring SVP or Leadership Team attention.

**What Success Looks Like**

- The Platform Products strategy is clear, repeatable, and consistently connected to client and business outcomes.

- Strategy deep dives result in sharper choices, timely decisions, named owners, and clear next steps.

- Senior leaders receive concise, candid, and decision-oriented updates with early visibility into material risks and dependencies.

- Planning and business management cadences improve focus, alignment, and execution without adding unnecessary process.

- AI-enabled practices measurably improve the speed and quality of analysis, planning, and communication.

## Skills

### Required
- strategic planning
- business operations
- executive communications
- cross-functional execution

### Nice to have
- digital platforms
- payments
- product development
- scaled technology environments
- AI-enabled tools

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Foster-City-CA/Director--Strategy---Business-Operations_REF087861W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)