# Senior Partner Sales Executive

**Company**: Zendesk
**Location**: Remote, United Kingdom
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-United-Kingdom/Principal-Partner-Sales-Executive_R35684?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_654ae2f3-bc9

## Description

Join Zendesk as a Senior Partner Sales Executive to drive partner-led growth across EMEA and APAC, focusing on Contact Center as a Service (CCaaS).

In this role, you'll recruit and scale strategic partners, execute regional partner GTM motions, and enable partners to deliver AI-enabled Zendesk contact center solutions that improve customer experience and drive predictable partner-sourced revenue.

**Responsibilities**

- Execute the partner-sourced and partner-influenced revenue plan for CCaaS across EMEA and APAC

- Recruit, onboard, and scale a portfolio of CCaaS partners

- Build partner capabilities across contact center transformation, voice, AI, automation, and customer experience solutions

- Lead co-sell motions and mid-to-large commercial CCaaS opportunities with partners

- Enable partners to commercialize Zendesk CCaaS and AI solutions

- Communicate Zendesk's AI and CCaaS strategy to partners and customers

- Maintain partner pipeline health, forecast accuracy, and regular performance reviews

- Collaborate with regional Sales, Marketing, Product, Solutions Consulting, and Customer Success teams

- Share regional and partner feedback with Product and Engineering

**Requirements**

- 8+ years in partner/channel sales, alliance management, or partner GTM roles in SaaS/software

- Demonstrated success recruiting and growing partners and driving partner-influenced revenue

- Experience managing commercial negotiations and leading partner-led CCaaS opportunities

- Strong understanding of the contact center ecosystem

- AI fluency: able to explain Zendesk's AI value proposition

- Strong communication and presentation skills

- Comfortable working across multiple countries, cultures, and time zones

**Benefits**

- Hybrid way of working, enabling purposeful in-person connections and remote work flexibility

## Skills

### Required
- partner/channel sales
- alliance management
- CCaaS
- AI
- automation
- customer experience

### Nice to have
- fluency in one or more additional EMEA or APAC languages
- experience with co-funded partner marketing programs
- exposure to commercializing AI/ML capabilities

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-United-Kingdom/Principal-Partner-Sales-Executive_R35684?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)