# Senior Partner Systems Analyst

**Company**: Anthropic
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $215,000-$300,000 USD
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5465561008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_65388445-4dd

## Description

## About the role

Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. As a Senior Partner Systems Analyst, you'll own how change happens on the partner systems stack. You'll connect the business to all of them: run discovery, capture requirements, lead UAT, and publish release notes for every bug fix, improvement, enhancement, and new build.

## Key responsibilities

- Lead discovery for new requests: meet with partner managers, partner operations, and other stakeholders to understand the problem, map the current process, and size the change before anything is built.

- Capture requirements for bug fixes, improvements, enhancements, and new builds: user stories, process flows, field and access definitions, acceptance criteria, and edge cases.

- Work with the GTM Systems team and the AI Operations Engineer through the full delivery cycle for enhancements, improvements, new builds, and bug fixes.

- Own UAT for every change: write the test plan and test cases, coordinate testers, log and retest defects, and collect sign-off.

- Write and publish release notes for every release: what changed, who it affects, and what users need to do differently.

- Prioritize the backlog with stakeholders, weighing partner impact, risk, and effort.

- Serve as the point of contact for bugs, enhancement requests, and system questions across Salesforce, PEM, and the partner portal.

- Triage production incidents: reproduce the issue, assess impact and severity, resolve it or route it to the right owner.

- Administer Salesforce for the partner org: objects, fields, page layouts, validation rules, flows, permission sets, reports, and dashboards.

- Understand how data moves between Salesforce and PEM, monitor integration health, and diagnose sync failures.

- Document the platform: system documentation, data dictionary, integration maps, and admin runbooks.

- Identify repeatable admin and support requests, log them as automation candidates, and partner with the AI Operations Engineer to move them off the manual queue.

## Minimum qualifications

- Experience running discovery and requirements sessions with business stakeholders.

- A track record of working with a systems or engineering team through a build.

- Disciplined testing habits: planned and run UAT with business users.

- Clear written communication: requirements get built correctly the first time, release notes tell non-technical users what changed.

- You already use LLM tools like Claude in your day-to-day work.

- A track record of owning a production Salesforce org or business systems stack.

- Strong Salesforce admin skills: declarative configuration, flows, validation rules.

- Working knowledge of integrations: how records sync between systems through APIs or middleware.

- A structured approach to incidents: separate symptoms from root cause.

- Judgment about priorities: say "no" or "not yet" and explain why.

## Preferred qualifications

- 5+ years as a business systems analyst, Salesforce administrator, or in a similar role.

- Experience working in a sprint-based delivery model.

- Experience with partner relationship management (PRM) platforms.

- Salesforce release management experience.

- SQL or scripting skills for data investigation and cleanup.

- Salesforce Administrator, Platform App Builder, or Business Analyst certification.

## Skills

### Required
- Salesforce
- GTM Systems
- AI Operations
- UAT
- release notes
- Claude
- LLM tools
- Salesforce admin
- integration health
- data dictionary

### Nice to have
- PRM platforms
- Salesforce release management
- SQL
- scripting
- Salesforce Administrator
- Platform App Builder
- Business Analyst certification

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5465561008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)