# Forward Deployment Engineer

**Company**: Dialpad
**Location**: London
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8499622002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_652e3881-1a4

## Description

## Your Role

As a Forward Deployment Engineer at Dialpad, you will be part of a team that accelerates the adoption and realization of value from Dialpad's AI platform by embedding within strategic customer accounts. You will translate complex business challenges into production-ready, high-impact Agentic AI systems.

## Responsibilities

- Business Translation and Discovery: Embed with customer stakeholders to understand their complex business problems and translate them into clear, shippable Agentic AI-powered solutions.

- The Go-To-Market Bridge: Partner with Sales, Sales Engineers, Professional Services, and Customer Success teams to serve as the deep technical authority during pre-sales evaluations and post-sales deployments.

- Product Alignment and Influence: Capture common customer pain points and deliver this signal back to core Product and Engineering teams to influence the product roadmap.

- AI Envisioning: Integrate Dialpad's platform with complex enterprise infrastructure and guide customers on production-grade Agentic bot builds.

- Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements.

## Skills You'll Bring

- 4+ years of experience in a high-impact, customer-facing technical role.

- Deep expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks.

- Unrivaled Business Acumen: Simplify technical complexity and communicate clear trade-offs, value propositions, and project plans.

- You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results.

## Why Join Dialpad

- Work at the center of the AI transformation in business communications.

- Build and ship agentic AI products that are redefining how companies operate.

- Join a team where AI amplifies every employee's impact.

- Competitive salary, comprehensive benefits, and real opportunities for growth.

## Skills

### Required
- AI/ML stack
- LLMs
- Generative AI
- vector databases
- agent orchestration frameworks
- Python
- Go
- JS/TS

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8499622002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)