# Administrator / Receptionist

**Company**: Penshurst Gardens Surgery
**Location**: Edgware
**Job type**: part-time
**Salary**: £12.21 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A0521-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6519e21f-14f

## Description

We are seeking an Administrator/Receptionist to join our team at Penshurst Gardens Surgery in Edgware. The successful candidate will undertake a variety of administrative duties to assist in the smooth running of the practice.

**Main Duties:**

- Provide secretarial and administrative support to clinical staff and other members of the practice team

- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors

- Receive, assist, and direct patients in accessing the appropriate service or healthcare professional

- Facilitate effective communication between patients, members of the primary healthcare team, secondary care, and other associated healthcare agencies

**Responsibilities:**

- Manage the reception area, ensuring an effective and efficient service is provided to patients and visitors

- Process personal and telephone requests for appointments, visits, and telephone consultations

- Deal with all general enquiries, explain procedures, and make new and follow-up appointments

- Ensure that urgent appointments are given in accordance with practice policy

- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover

- Enter requests for home visits onto the duty doctor appointment screen

- Arrange transport for patients

- Process and distribute incoming and outgoing post

- Undertake any other additional duties as requested by the partners or practice manager

**Requirements:**

- Ability to work in a part-time capacity, 15-25 hours per week

- Strong communication and interpersonal skills

- Experience of working in a similar role, preferably in a healthcare setting

- Familiarity with GP systems and software

**Shift Pattern:**

- Our shifts usually run from 8am-1.15pm and 1pm-6.30pm

- Extended hours on Mondays 1pm-7.30pm, Wednesdays and Fridays 7am-1.15pm

**Salary:**

- £12.21 per hour, depending on experience

## Skills

### Required
- communication
- interpersonal skills
- GP systems
- software

---

Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A0521-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)