# Sr. SDET

**Company**: Dialpad
**Location**: Vancouver, BC
**Experience**: senior
**Job type**: full-time
**Salary**: $150,500-$175,250 CAD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8475167002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_64a0936c-49d

## Description

As a Senior Software Developer in Test (SDET) in the Contact Center QA team at Dialpad, you're both a skilled developer who builds elegant, scalable test frameworks and a quality advocate who leads a team to optimal customer outcomes.

You write the API, UI, capacity, security, and performance tests necessary to validate features work as expected. You build the instrumentation that makes non-deterministic AI behavior testable in the first place. Most importantly, you own quality for products and features end-to-end, keeping communications flawless for the banks, hospitals, veterinarians, and other businesses that trust Dialpad with every conversation.

Responsibilities:

- Plan and implement functional, regression, and end-to-end tests at the UI, API, and database levels

- Develop, execute, and analyze test runs for the capacity of microservices and performance of key product scenarios

- Own the test strategy for Dialpad’s latest AI Contact Center systems such as AI Routing, Digital Agent workflows, and Agentic Analytics

- Leverage agentic coding tools to generate test cases and build test software

- Provide detailed failure analysis to facilitate speedy product and test fixes

- Define the KPIs that matter and communicate results across teams and business stakeholders

- Participate in design discussions and reviews, addressing edge cases and inserting test hooks before development even begins

- Write reliable, maintainable code and find creative, scalable solutions to hard problems

- Mentor other engineers while staying on top of test and software development best practices

Requirements:

- Relevant software development experience (typically 6+ years), preferably including building test automation frameworks for SaaS applications

- Strong programming expertise in any top language, such as Python or Java

- Strong experience designing and building scalable test automation frameworks

- Extensive use of AI coding agents for test generation and optimization

- Polished written and verbal communication skills in English

- Comfortable communicating cross-functionally and with teams in different geographies

- Prior experience applying different testing methodologies, including functional, integration, load, and performance testing

- Deep familiarity with cloud technologies, including the testing of REST services

- Experience injecting tests in CI pipelines

- Proficiency in AI-driven evaluation methodologies, eval harnesses for non-deterministic systems, or validating enterprise-scale data infrastructure is helpful

Technologies we use:

- Google Cloud Platform (GCP) including Cloud Run (GCR), Kubernetes (GKE, k8s) and Compute Engine (GCE)

- Python, Javascript, Go, Vue, GitHub, Qase, Jira

- Pytest, Playwright, REST Assured, Selenium

Benefits:

- Competitive salary, comprehensive benefits, and real opportunities for growth

- Work at the center of the AI transformation in business communications

- Build and ship agentic AI products that are redefining how companies operate

- Join a team where AI amplifies every employee’s impact

## Skills

### Required
- Python
- Java
- Google Cloud Platform
- Kubernetes
- Pytest
- Playwright
- REST Assured
- Selenium
- AI coding agents
- test automation frameworks

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8475167002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)