# IT Hardware Asset Manager

**Company**: Asda
**Location**: Leeds
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive salary plus benefits
**Category**: IT
**Industry**: Retail

**Apply**: https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Asda-House/IT-Hardware-Asset-Manager_R-108865?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_648ab5ee-e2d

## Description

We are seeking an experienced IT Hardware Asset Manager to join Asda and take ownership of a newly created role at an exciting point in our asset management journey.

As part of a major investment in ServiceNow Hardware Asset Management (HAM Pro), you will have the opportunity to help design, implement, and embed new processes, controls, and ways of working across a large and complex technology estate.

This role requires on-site presence at Asda House in Leeds three days per week.

**Responsibilities**

- Owning the end-to-end lifecycle of IT hardware assets across the business

- Driving improvements in asset governance, controls, and compliance

- Leading the adoption and optimisation of ServiceNow Hardware Asset Management (HAM Pro)

- Ensuring accurate and auditable asset records are maintained across multiple systems

- Managing inventory, stockrooms, asset refresh programmes, and lifecycle planning

- Improving asset data quality and reconciliation across ServiceNow, CMDB, Procurement, and Finance systems

- Identifying opportunities to reduce costs through improved asset utilisation and reuse

- Producing reporting and insights to support operational and strategic decision-making

- Working closely with suppliers and internal stakeholders to embed best practice

- Providing day-to-day oversight of third-party asset management support resources

**Requirements**

- Significant experience in Hardware Asset Management or IT Asset Management

- Experience managing hardware assets within a large and complex organisation

- Strong understanding of hardware lifecycle management and asset governance

- Experience improving processes, controls, and data quality

- Experience supporting audit, compliance, and risk management activities

- Excellent stakeholder management skills, with the ability to work across both technical and business teams

- Experience working with ServiceNow HAM Pro or a similar enterprise asset management platform

**Nice to Have**

- Experience implementing or enhancing Hardware Asset Management tooling and processes

- ServiceNow experience, particularly within Hardware Asset Management

- ITIL Foundation certification

- ServiceNow CSA or CIS-HAM certification

- Experience working within a large retail, logistics, or multi-site environment

- ITAM certifications such as CHAMP, CSAM, or CITAM

**Benefits**

- Discretionary company bonus

- Company pension up to 7% matched

- Company Car allowance of £5,700

- 15% colleague discount in store and online

- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans, and a 24/7 employee assistance helpline

- Asda Allies Inclusion Networks

- Excellent parental leave policies

## Skills

### Required
- Hardware Asset Management
- IT Asset Management
- ServiceNow HAM Pro
- asset governance
- lifecycle management
- stakeholder management

### Nice to have
- ServiceNow experience
- ITIL Foundation certification
- ServiceNow CSA or CIS-HAM certification
- ITAM certifications

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Source: [Apply at asda.wd103.myworkdayjobs.com](https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Asda-House/IT-Hardware-Asset-Manager_R-108865?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)