# Professional Services Engineer

**Company**: Workable
**Location**: Athens
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://apply.workable.com/j/E906F4B9B9
**Canonical**: https://yubhub.co/jobs/job_64877994-a47

## Description

We're looking for a Professional Services Engineer to join our team in Athens. As a Professional Services Engineer, you'll work directly with enterprise clients to deliver custom technical solutions that help them get the most out of Workable. This is a technical, customer-facing role that requires strong written and verbal communication skills, as well as the ability to explain technical concepts to non-technical audiences clearly and confidently.

Responsibilities:

- Build and deploy custom integrations tailored to client needs, from requirements gathering through to production

- Execute data migrations, ensuring the secure and accurate transfer of legacy data into Workable

- Develop SQL-based custom reports and data visualisations for clients

- Configure complex, customised feature sets within customer accounts

- Build and maintain internal tooling, including requirement gathering and technical design documentation

Client & Project Collaboration:

- Work hand-in-hand with Implementation Managers to ensure smooth client onboarding from sale to go-live

- Define technical milestones within the broader project plan and give accurate delivery timelines

- Identify potential technical blockers early and propose practical workarounds

- Join client calls to translate technical processes into clear business outcomes

- Document all custom configurations so IMs can support clients post-implementation

Cross-Team Support:

- Act as a technical subject matter expert for Sales and Implementation teams

- Provide API consultation and answer technical questions for non-technical colleagues

- Work with Tech Leads to test and deploy custom solutions to internal standards

Requirements:

- 1–3 years of software engineering experience, preferably in Python

- Solid SQL skills and experience working with databases

- A BSc in Computer Science or equivalent

- Strong written and verbal communication skills

- The ability to explain technical concepts to non-technical audiences clearly and confidently

Nice to have:

- Experience with AWS (Redshift, S3, EC2, Lambda)

- Familiarity with the full SDLC

- Experience with Kubernetes

- Ruby or Ruby on Rails

Benefits:

- Comprehensive Health Coverage

- Competitive Compensation

- Flexible Work Model

- Top-Tier Tools

- Stay Connected

- Delicious Perks

## Skills

### Required
- Python
- SQL
- Data migration
- Custom reporting
- API consulting

### Nice to have
- AWS
- SDLC
- Kubernetes
- Ruby on Rails