# Dual Relief Officer

**Company**: ABM UK
**Location**: Cardiff, Cardiff
**Salary**: Competitive
**Category**: Physical Security

**Apply**: https://jobs.workable.com/view/cy4P3EArcoCAQhFgtudeF6/dual-relief-officer-in-cardiff-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_64868bb8-291

## Description

We are seeking a Dual Relief Officer to work at Mermaid Quay, Cardiff Bay.

As a Dual Relief Officer, you will be responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre. You will also be responsible for day-to-day cleaning and housekeeping, and supporting the day-to-day supervision of the daily operations of the Centre.

Key responsibilities include:

- Carrying out daily cleaning within the Centre following PPM Schedules

- Ensuring efficient recycling and waste management

- Maintaining welfare facilities in good condition

- Liaising with colleagues to ensure the smooth running of the Centre

- Cleaning car parks and emptying bin liners

- Conducting daily inspections of site streets, car parks, and public access areas

- Ensuring all Health & Safety checks are carried out

- Communicating and delivering Health and Safety practices and regulations

- Preventing, detecting, and investigating disturbances and offences on site

- Accurately reporting incidents and accidents

- Viewing and downloading recorded footage and maintaining multiple information feeds

- Dealing with individuals who act in an anti-social manner

- Responding to emergency situations

- Ensuring all contractors have a valid permit to work

- Performing reception duties

- Testing fire alarm systems

- Dealing with spillages or litter

- Taking responsibility for your own and others' health and safety

Required skills and experience:

- Excellent customer service

- Great communication skills

- Professional approach with sound judgement and integrity

- Ability to remain calm under pressure

- Flexibility to cover holidays and sick leave

- Ability to follow instructions

Qualifications:

- SIA Door Supervisor Licence

Benefits:

- 24/7 GP support

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access Perks at Work

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## Skills

### Required
- customer service
- communication
- professional approach
- calm under pressure
- flexibility
- instruction following

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/cy4P3EArcoCAQhFgtudeF6/dual-relief-officer-in-cardiff-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)