# Account Manager  | Central Region

**Company**: Entrata
**Location**: Dallas, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: Full-Time
**Salary**: USD 90,000-130,000 per-year-salary
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.lever.co/entrata/783606d7-d165-4c85-b7c2-9a0c887f50d9?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6463a24f-aa1

## Description

The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth.

This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives.

The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience.

### Duties/Responsibilities

- Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.

- Develop account plans outlining strategies for growth, retention, and upsell opportunities.

- Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.

- Understand client business objectives, challenges, and operations to effectively position Entrata solutions.

- Provide consultative guidance to clients on best practices, industry trends, and product utilization.

- Identify and pursue opportunities for account expansion and revenue growth.

- Communicate product updates, new features, and relevant developments to client stakeholders.

- Analyze account data to identify trends, performance gaps, and improvement opportunities.

### Essential Functions

- Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention.

- Develop and execute account strategies that drive growth and align with company goals.

- Collaborate with internal teams to ensure successful delivery of products and services.

- Apply sound judgment and problem-solving skills to resolve complex client issues.

- Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

- Maintain professional interaction with internal and external stakeholders.

- Ability to work in a fast-paced and high-stress environment.

### Minimum Qualifications/Skills

- Demonstrated ability to manage and grow multiple client accounts effectively.

- Strong analytical, problem-solving, and organizational skills.

- Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences.

- Proficiency in managing client relationships and influencing outcomes in a cross-functional environment.

- Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms.

### Education and Experience Requirements

- Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience.

- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree.

### AI & Operational Fluency

- AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

- Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

- Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

- Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.

## Skills

### Required
- account management
- sales
- client relationships
- analytical skills
- problem-solving
- communication
- presentation
- SaaS
- enterprise platforms

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/entrata/783606d7-d165-4c85-b7c2-9a0c887f50d9?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)