# Store Manager Grand Canal

**Company**: Sandbox VR
**Location**: Las Vegas
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $62,500-$73,000 per year
**Category**: Retail
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/feb20d59-9122-4b0e-9af2-990b11f6cb34?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_643cc114-e2a

## Description

Job Title: Store Manager Grand Canal

We're looking for a Store Manager to lead our Grand Canal store in Las Vegas. As a Store Manager, you will be responsible for the overall operation of the store, including managing staff, creating a positive guest experience, and driving sales growth.

**About Us**

Sandbox VR is the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. We've become the location-based VR industry leader since launching in 2017.

**Responsibilities**

- Strategic Leadership: You will be well-versed in every part of store operations and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed. You'll challenge the team to seek insights from others to optimize operational impact. You maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP).

- Deliver an Incredible Guest Experience: You're driven by a passion for customer service and you'll build and maintain a guest-centric culture, leading by example at all times. In addition, you will also support guest de-escalation, stepping in to support store staff when needed.

- Operational & Financial Management: You will keep up to date with all recurring reports, surveys, audits, and checklists. Ensure we keep our facility in top shape for the guests by maintaining cleanliness of our common areas, experience rooms, and all inventoried equipment.

- Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests. You conduct thorough hardware/software checks throughout the week, immediately communicating any issues to store staff and Tier 1 Helpdesk respectively.

- Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff. You are also proactively identifying coaching opportunities in our Guest Experience Guides and Leads, and will partner with your ASM to deliver coaching and developmental goals.

**Requirements**

- Leadership Experience: Minimum of three (3) years relevant experience as a leader in a retail operations management or hospitality industry.

- Physical Stamina: You will be on your feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.

- Business Management Literacy: You should be proficient in “retail math” and business skills, including a working understanding of profit and loss statements and a comfort with data visualization tools (e.g. PowerBI, Tableau).

**Benefits**

- Robust Store Performance Commission Program

- Paid time off

- Sick time

- 401(k) + Match

- Medical, dental, vision, life, and disability insurance

- Health and wellness resources and discounts for all those who qualify

- Commuter (Transit and Parking) Benefits

- Exclusive savings on entertainment, shopping, hotels, and more

- Promotion Potential

- We are growing and we want you to grow with us

- Referral Bonus Program

- Employee Discounts and Free Sessions

## Skills

### Required
- Leadership
- Customer Service
- Operational Management
- Financial Management
- Technical Support
- Troubleshooting
- Store Leadership

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sandboxvr/feb20d59-9122-4b0e-9af2-990b11f6cb34?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)