# Claim Handler CH2

**Company**: Davies
**Location**: Liverpool
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Legal
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/adbd3f86-2f8b-441c-aeed-460225548519?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_63fe0359-d76

## Description

We are seeking a Claim Handler CH2 to manage a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.

Key Responsibilities:

- Manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.

- Manage a caseload of litigated motor claims up to £10k.

- Identify cases for early litigation with high prospects of success and low risk.

- Support delivery of consistently high levels of service and productivity.

- Work closely with colleagues within the firm to deliver consistently high levels of service.

- Input accurate data and ensure data maintenance.

- Interact and communicate with clients.

- Mentor, train and be the technical referral point for other team members.

Working Hours: 35 hours per week Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.

Skills, Knowledge & Expertise:

- ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.

- Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.

- Experience of using Microsoft Word, Excel and email.

- Customer service experience.

- Excellent attention to detail.

- Negotiation skills.

- Communication skills.

- Organisational skills.

- Ability to mentor and support new starters.

## Skills

### Required
- ULR RTA handling experience
- Full Claim cycle experience
- Microsoft Word
- Excel
- email
- Customer service experience
- Attention to detail
- Negotiation skills
- Communication skills
- Organisational skills

### Nice to have
- Litigation claims handling
- Knowledge of Loss of Use/Loss of Standing Charge
- Mentoring junior members of the team
- Qualified solicitor / CILEX with necessary practice rights

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/adbd3f86-2f8b-441c-aeed-460225548519?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)