# Welcome Coordinator

**Company**: Oak Street Health
**Location**: Jackson, MS
**Job type**: full-time
**Salary**: $17.00 - $25.65
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MS---Jackson/Welcome-Coordinator_R1012146?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/welcome-coordinator-63a056aa-501/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Welcome Coordinator at Oak Street Health creates an inclusive environment for patients and makes a positive first and last impression. They perform various administrative tasks, such as scheduling patient appointments, managing phone calls, and handling administrative tasks including fax and mail distribution.

**Core Responsibilities:**

- Welcome patients and guests

- Conduct visit check-in and assist patients with required forms

- Collect co-pays

- Update patient information and make changes in electronic medical record platform

- Schedule/reschedule appointments within electronic medical records platform

- Manage phone lines by answering, taking messages, and conducting outbound calls as instructed

- Manage faxes in the electronic fax platform

- Maintain the cleanliness of the Welcome and Community Room areas

- May be required to float to other centers in the region on an infrequent basis

- Other duties as assigned

**What we're looking for?**

- Strong computer skills required and basic knowledge of Google Suite

- Professional phone etiquette

- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

- US work authorization

**Preferred Qualifications:**

- Experience in customer service setting

- Some college preferred

**Other Skills:**

- A flexible and positive attitude

- A welcoming and nurturing attitude toward our patient population of older adults

- High level of integrity

- Someone who embodies being 'Oaky'

**What does being 'Oaky' look like?**

- Radiating positive energy

- Assuming good intentions

- Creating an unmatched patient experience

- Driving clinical excellence

- Taking ownership and delivering results

- Being relentlessly determined

**Benefits:**

- Mission-focused career impacting change and measurably improving health outcomes for medicare patients

- Paid vacation, sick time, and investment/retirement 401K match options

- Health insurance, vision, and dental benefits

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## Skills

### Required
- Google Suite
- professional phone etiquette
- Spanish
- Polish
- Russian
- US work authorization

### Nice to have
- customer service experience
- some college

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MS---Jackson/Welcome-Coordinator_R1012146?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)