# Senior Product Manager - Fraud

**Company**: Mercury
**Location**: San Francisco, CA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/mercury/jobs/6236462004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6342af82-66a

## Description

At Mercury, we aim to provide an empowering and seamless banking experience. As a Senior Product Manager for Fraud, you'll build products that balance customer experience with fraud prevention. You'll develop a deep understanding of our customers, their accounts, and our money movement products to protect them and Mercury from fraud.

## Responsibilities

- Shape the strategy and roadmap for fraud prevention across your area

- Design and execute on the strategic vision to mitigate fraud and improve risk experience

- Craft user journeys that apply appropriate friction based on risk signals

- Build operational and platform tooling to enable risk and support teams

- Partner with data science to develop, deploy, and improve ML models

- Establish and track metrics for risk effectiveness, operational, and customer experience impact

- Support the development of Mercury's risk capabilities

## Requirements

- 7+ years of relevant product management experience, including experience within fraud or risk in banking or fintech environments

- Deep customer empathy and understanding of how risk friction impacts user experience

- Experience working with complex automated decisioning systems, rules, ML models, real-time data pipelines

- Proficiency with analytics and translating understanding into actionable insights

- Strong track record of cross-functional leadership

- Exceptional communication skills

## Skills

### Required
- product management
- fraud prevention
- risk management
- analytics
- ML models
- cross-functional leadership
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mercury/jobs/6236462004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)