# Quality Engineer, Rack Infrastructure & Site Operations **Company**: OpenAI **Location**: San Francisco **Experience**: senior **Job type**: Full time **Salary**: $205K - $344K **Category**: Engineering **Industry**: Technology **Wikidata**: https://www.wikidata.org/wiki/Q124605186 **Apply**: https://jobs.ashbyhq.com/openai/b71906c2-51a9-4ad7-a744-2390ccdc1ad8?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_62fedbb1-c8a ## Description ## Compensation $205K – $344K • Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. ## About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. ## About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. ## Key Responsibilities - Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules. - Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases. - Develop and track quality metrics to assess manufacturing performance and identify trends and work to refine processes, training, and quality controls to mitigate deployment risks. - Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations. - Collaborate with engineering, sourcing, and site operations to establish quality processes and standards with project goals. - Mentor supplier teams and provide structured feedback to drive continuous improvement. - Audit quality activities at supplier sites to verify compliance with requirements and lead corrective and preventive action plans for audit findings and quality nonconformances. - Facilitate root cause analysis and drive systemic process improvements for recurring manufacturing issues and DC quality and reliability issues. ## Travel - Domestic and international travel as needed (estimated 30%) to manufacturing sites, datacenter locations, and partner facilities. ## Qualifications - 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations. - Bachelor’s degree in engineering, manufacturing, construction management, or related field (or equivalent work experience). - Demonstrated ability to analyze data, solve problems, and improve manufacturing processes. - Proven track record managing deliverables for complex projects or supplier programs. - Strong communication skills with experience influencing both technical and executive audiences. ## Preferred Skills - Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components. - Experience in supplier performance management for mission-critical facilities. - ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt. - PMP or equivalent project management certification. - Experience in industrial or high-volume manufacturing environments. ## Skills ### Required - manufacturing quality management - supplier quality engineering - process improvement - datacenter engineering/operations - data analysis - problem solving - communication skills ### Nice to have - datacenter infrastructure systems - supplier performance management - ASQ Certified Quality Engineer - Lean Six Sigma - PMP - industrial or high-volume manufacturing environments --- Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/b71906c2-51a9-4ad7-a744-2390ccdc1ad8?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)