# Dual Services Officer

**Company**: ABM UK
**Location**: Wallsend, England
**Job type**: Full-time
**Salary**: Competitive
**Category**: Operations
**Industry**: Facilities Management

**Apply**: https://jobs.workable.com/view/u1vGVJC5dPYgaY56UXwJjV/dual-services-officer-in-wallsend-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_62e379b5-853

## Description

As a Dual Services Officer at ABM UK, you will be responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre.

Your key responsibilities will include:

- Carrying out daily cleaning within the Centre following PPM Schedules to maintain a clean and safe environment for all visitors

- Ensuring efficient recycling and waste management is carried out

- Maintaining welfare facilities in good condition

- Liaising with all colleagues to ensure the smooth and efficient running of the Centre

- Cleaning car parks, manually brushing edges, along with emptying and replacing bin liners

- Conducting daily inspections of site streets, car parks, service roads/areas, and public access areas

- Ensuring all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager

- Communicating and delivering Health and Safety practices and regulations to company/centre specifications

- Preventing, detecting, and investigating disturbances, offences on site, signs of intrusion, and ensuring security of doors and gates

- Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities

- Viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously

- Dealing appropriately with individuals who act in an anti-social manner

- Responding to emergency situations as they arise, liaising with the emergency services

- Ensuring all contractors have a valid permit to work before commencing any works

- Performing reception duties, including answering telephone calls and taking messages

- Testing the fire alarm systems and dealing promptly with alarm activations

- Dealing with any spillages or litter within the mall and common areas

- Taking responsibility for your own and others' health and safety

Requirements:

- Excellent customer service

- Great communication skills

- Professional approach with sound judgement and integrity

- Remain calm under pressure

- Work well with others

- Flexible to cover holidays and sick leave

- Ability to follow instructions

Qualifications:

- SIA Door Supervisor Licence

- CCTV Licence

Benefits:

- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access Perks at Work, our innovative employee app

## Skills

### Required
- SIA Door Supervisor Licence
- CCTV Licence
- Excellent customer service
- Great communication skills
- Professional approach
- Remain calm under pressure
- Flexibility

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/u1vGVJC5dPYgaY56UXwJjV/dual-services-officer-in-wallsend-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)