# Part Time Medical Receptionist/Admin

**Company**: Clifton Rise Family Practice
**Location**: London
**Job type**: part-time
**Salary**: Depending on experience
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A4477-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_628beafc-20e

## Description

We are seeking a Part Time Medical Receptionist/Admin to join our team at Clifton Rise Family Practice, a well-established GP practice committed to delivering high-quality, patient-centred care.

The successful candidate will be responsible for handling patient enquiries, managing appointments, processing documentation, and maintaining accurate patient records while adhering to Practice policies and NHS guidelines.

**Main Duties and Responsibilities:**

- Provide a professional, friendly, and efficient reception service to patients and visitors.

- Greet patients and assist with general enquiries in person and by telephone.

- Book, amend, and cancel appointments in accordance with Practice procedures.

- Signpost patients to the most appropriate service where required.

- Process repeat prescription requests and issue completed prescriptions to patients after carrying out identity checks.

- Ensure patient confidentiality is maintained at all times.

- Provide cover for all reception positions when required.

- Maintain a thorough understanding of Practice procedures, policies, and protocols.

- Process incoming correspondence, including scanning and workflow management through Docman.

- File and maintain electronic patient records accurately.

- Open, sort, and distribute incoming mail.

- Prepare documentation and reports as requested by clinicians and management.

- Support the Practice recall and call/recall systems.

- Carry out photocopying, scanning, and other routine administrative tasks.

**Requirements:**

- Previous experience working in a GP practice, NHS, or healthcare setting.

- Previous experience as a Medical Receptionist/Administrator or in a similar role.

- Experience using EMIS Web or a similar clinical system.

- Experience using Docman, including document processing and workflow management.

- Experience dealing with patients both face-to-face and over the telephone.

**Person Specification:**

- Essential skills and qualifications as specified in the job description.

## Skills

### Required
- EMIS Web
- Docman
- patient communication
- administration

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A4477-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)